mistahugh_api | Stripe Developers | Page 1

vagrant yarrowBOT Jan 28, 2026, 5:38 PM

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pastel whale Jan 28, 2026, 5:39 PM

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hello! i don't think i can figure out what part of stripe you're working with from your question alone - are you entering information into a UI somewhere? or are you using one of our APIs? if so, which API, and can you share a request ID?

bronze wagon Jan 28, 2026, 5:48 PM

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The hours are entered into our software's UI and is then passed through Stripe via API. I am unsure which API is used as that will be known by our dev team which are India based and they're offline at the moment. I am the US based Head of Ops and raising this inquiry on their behalf. I can get you the specifics if support is available later US evening, India's morning?

pastel whale Jan 28, 2026, 5:55 PM

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yep! generally it's preferable if your developers connect directly with us though so we can go back and forth quickly on technical questions. but our server is generally open 24 hours during the week as we have people staffing it in both APAC + EMEA

bronze wagon Jan 28, 2026, 5:56 PM

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Ok, great. I will have them reach out directly. Thanks @pastel whale!

pastel whale Jan 28, 2026, 5:56 PM

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yep, have a good day 🙂

#mistahugh_api