#jarrett_blocked-payments-error
glass lichenBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1465764542750654534
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
mighty crest
ionic thunder
Hi there - looking
Were you trying to use Link instant bank payments? There are transaction limits, outlined here and this payment exceeds those handily
mighty crest
yes
i have ACH Direct Debit enabled on the account
idk how i would enable it on a subscription when selecting the Link payment method
ionic thunder
We don't allow Link instant bank payments where ACH Direct Debit is allowed. I don't see ACH debit as an option on the Subscription; I would tend to guess that it is turned on in your default payment method configuration but not your billing payment method configuration
mighty crest
we have it turned off by default for fraud.
ionic thunder
So you need to make sure it is turned on in "Billing Payments" or similar
Then I'm not clear on what your question is - could you try rephrasing
mighty crest
if we want to use a payment method, we enable it on the invoice we want to use it
if it's not enabled by default
are you telling me that i have to enable it by default and then when I choose the Link payment method for the subscription it will work?
i just enabled it by default for Billing Payments, but I don't see anything different when selecting Link so I don't know how to tell if it'll work or not
ionic thunder
Which of the following are you asking:
- "How can I use ACH debit on a Subscription?"
- "How can I use Link on a Subscription?"
- "How can I use Link with instant bank payments on a Subscription?"
- something else - please explain
mighty crest
A customer added their bank account via Link so we could do ACH direct debit.
We want to charge that customer $6,930 per month via ACH direct debit. I have enabled ACH direct debit in the Billing Payments.
Nothing looks any different about creating the subscription with ACH direct debit enabled/disabled.
ionic thunder
This Customer doesn't have a ACH debit bank account saved already, so that makes sense. Based on the previous example, I assume you're trying to create a Subscription for them in the dashboard and charge them immediately, yes?
mighty crest
is there aw way to increase trhe Link limit?
ionic thunder
I'm not sure. Possibly, but you'd need to ask support about that
mighty crest
how long does that take?
ionic thunder
I don't know. We focus on developer and integration questions in this server.
I'm sure there is a range but I don't have specific knowledge of support interaction timelines.
The message below will provide you with instructions about how to reach out:
glass lichenBOT
We wish we could help, but you need to talk to Stripe support
We can only help on Discord if all of the following are true:
- 🧑💻 You must be a developer
- 🛠️ Your question must be about building a Stripe integration
- ⚙️ Your question must be technical/developer focused
- ⏱️ You must be available to respond in realtime
- 👥 You must be comfortable receiving help in public (this is a public server)
If any of those aren't true please contact Stripe support.
If all of those are true we may have misunderstood your question; please provide more details below.
Note that using an inappropriate button or submitting inappropriate information is a violation of our rules. You will be removed from this server if you repeatedly create invalid threads.