#hemyakk16_api
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- hemyak_intent-latestcharge, 1 day ago, 9 messages
clever summit
hi there, looking into this now
sage rose
thanks!
clever summit
you should be able to use ba_ bank accounts as payment methods, see https://docs.stripe.com/payments/ach-direct-debit/migrating-from-charges
sage rose
it's asking me for mandate data, from the docs it says "If you didn’t retain your customer’s IP address or user agent information, provide placeholder data."
what would the placeholder data be?
clever summit
can you link me to the doc that says that?
oh never mind, found it, it was on the Payment Intent tab. one moment
thanks for waiting. for guidance on this I would recommend reaching out to our main support channel here, as my team in this channel isn't familiar with this feature https://support.stripe.com/?contact=true
you can tell the AI agent at that link that you want to open a support case and they'll get in touch with you through email