euston_error | Stripe Developers | Page 1

stoic shoreBOT Jan 20, 2026, 12:58 PM

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euston_error, 6 hours ago, 94 messages

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lapis berry Jan 20, 2026, 12:59 PM

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Hi

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Can i invite my developer here?

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Hi

stoic shoreBOT Jan 20, 2026, 1:00 PM

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lapis berry Jan 20, 2026, 1:01 PM

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can?

south thicket Jan 20, 2026, 1:02 PM

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👋 Sure, just share the URL of the thread with them, and they can join

lapis berry Jan 20, 2026, 1:02 PM

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where to find the URL

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copy link?

south thicket Jan 20, 2026, 1:02 PM

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That should do it, yes

lapis berry Jan 20, 2026, 1:03 PM

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ok

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one moment

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after he join, can he see the old message in this thread?

south thicket Jan 20, 2026, 1:04 PM

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Yes

lapis berry Jan 20, 2026, 1:06 PM

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we use stripe connect but it does not work in real payment

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our product is a ticket. user purchase first then redeem within 30 days. so in 20 days we do not know who is the merchant. will this be the problem?

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after tried yesterday, we paid 10 SGD. it sits only in our platform stripe account without paying any merchant. and i shows negative balance now

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are you still there?

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hello?

south thicket Jan 20, 2026, 1:17 PM

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Apologies for the delay, I see this is related to an earlier thread, so just catching myself up

lapis berry Jan 20, 2026, 1:23 PM

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ok!

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how many minute without message in this thread will cause this thread closed?

south thicket Jan 20, 2026, 1:25 PM

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Ok, so I think your use case does indeed sound like a typical separate charges and transfers (https://docs.stripe.com/connect/separate-charges-and-transfers) case, but you do need to keep a record of the connected acccount that you wish to trasfer to

lapis berry Jan 20, 2026, 1:26 PM

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my developer cannot see the thread by the link

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https://discord.com/channels/841573134531821608/1463155797860159571

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confirm is this link?

south thicket Jan 20, 2026, 1:27 PM

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Yes, that's correct. Are they able to join the discord server at all?

pulsar kayak Jan 20, 2026, 1:29 PM

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Hi

south thicket Jan 20, 2026, 1:30 PM

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👋

pulsar kayak Jan 20, 2026, 1:40 PM

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Hi, I am fixing an issue on our end that is causing this issue, but I noticed application_fee_amount is not available on created transfers. What is your recommended alternative in this case?

south thicket Jan 20, 2026, 1:43 PM

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Do you have an example of a request you're trying to make where this isn't available?

pulsar kayak Jan 20, 2026, 1:44 PM

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we have an initial payment made to us, and at a later point this charge may be transfered to a connected account

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in this case the fee won't work on the initial payment, and I don't see it under the Transfers API

pulsar kayak Jan 20, 2026, 1:46 PM

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pulsar kayak we have an initial payment made to us, and at a later point this charge may be t...

*using the charge from initial payment as source, transfer to a connected account

south thicket Jan 20, 2026, 1:48 PM

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Usually the approach is to just reduce the transfer amount by the fee you wish to retain. See for example: https://docs.stripe.com/connect/separate-charges-and-transfers?platform=web&ui=stripe-hosted#collect-fees

pulsar kayak Jan 20, 2026, 1:49 PM

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ok, thanks

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We have another issue with strange payouts on our connected account

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the balance in the connected account page is 10 SGD, the amount in the payment is 10 SGD (with no stripe charge apparent), but in the connected account dashboard it is 9.79 SGD

Why is this so?

south thicket Jan 20, 2026, 1:56 PM

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Can you share the account ID (acct_xxx) of the connected account?

pulsar kayak Jan 20, 2026, 1:56 PM

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acct_1SqsR9EWVMEeJKuq

stoic shoreBOT Jan 20, 2026, 2:04 PM

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lapis berry Jan 20, 2026, 2:18 PM

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Hi Synthrider

rose grove Jan 20, 2026, 2:27 PM

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Hey there

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oh i see there's another question. One moment

lapis berry Jan 20, 2026, 2:31 PM

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ok

rose grove Jan 20, 2026, 2:36 PM

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Is this the 10 SGD transfer you're referring to? https://dashboard.stripe.com/acct_1SRs1DEmWfRG7G3I/logs/req_26VrtfWvKhHDI1

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

lapis berry Jan 20, 2026, 2:37 PM

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yes

rose grove Jan 20, 2026, 2:38 PM

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I don't really understand what you're referring to with 9.79 here, then

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I would suggest taking this balance/payout/fee question to our support team for guidance, since we focus on integration and SDK questions here

lapis berry Jan 20, 2026, 2:44 PM

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we asked customer service today. they also cannot answer this for one hour

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it shouldn't be 9.80

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there is no fee cost 0.20

rose grove Jan 20, 2026, 2:49 PM

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Where are you seeing that, exactly?

#euston_error