#jerry_treasury-cutoff

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craggy tapirBOT
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molten shell
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๐Ÿ‘‹ Hey Jerry, any chance you have a case ID handy from your contact with support? Tricky to try and reproduce in the moment, payout timing is generally an area support has more exposure to but i'm happy to look into the case history.

rose spoke
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I don't have a case number, just an email thread unfortunately. But I imagine there's a case number so I'll ask for it!

Also tbc, this is not related to payouts. This is related to Stripe Treasury.

molten shell
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If you have the account ID handy I might be able to look it up for you. Also a link to the Treasury docs that cite 10am PT can be helpful.

craggy tapirBOT
glacial nebula
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jerry_treasury-cutoff