#nassim_error
pastel moatBOT
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finite talon
👋 Hi there, can you give a bit more details about what you are doing, and if you could share the request ID (req_xxx) where you're seeing the error, this would be helpful https://support.stripe.com/questions/finding-the-id-for-an-api-request
steep vessel
so bancontact worked yesterday on funnelish, today ideal and bancontact where not working, ideal is back working, but bancontact does not
ideal is also not working
so nothing works
finite talon
Can you share an example request ID or Payment Intent ID where you're having issues?
finite talon
Are you integrating with the Stripe API?
finite talon
I don't know anything about Funnelish, I think you may need to contact them directly. I'm not sure this is a Stripe issue. My team can only help people that are integrating directly with the Stripe API
steep vessel
but its with stripe im sure
finite talon
What is not working exactly? Are you attempting to process a payment with one of the above payment methods that is not working? If so, you should be able to find the relevant request ID in your Stripe account with these instructions: https://support.stripe.com/questions/finding-the-id-for-an-api-request
finite talon
It seems nothing has even been attempted in your Stripe account yet, so you need to contact Funnelish
pastel moatBOT
bleak raft
Hi there, taking over for @finite talon as they had to step away
As they mentioned, your best bet would be to contact Funnelish. This Discord is for help with technical questions about building Stripe integrations. Since there aren't any requests from your Stripe account, we can't help here unfortunately
bleak raft
As I mentioned, this Discord is for help with technical questions about building Stripe integrations. For this type of question, you can reach out to Stripe Support via https://support.stripe.com/?contact=true
steep vessel
acct_1P3FkJEBKlj7UJTc
bleak raft
Were you able to reach out to Stripe Support with the link I sent?