#igor-vaylens_unexpected

1 messages ยท Page 1 of 1 (latest)

wintry cliffBOT
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queen spire
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๐Ÿ‘‹ Hi there! Can you share some pi_โ€ฆ IDs where you see this happen?

lavish vale
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Hi

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One is in the post above, but I can provide 80 More ๐Ÿ˜„

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Under "Reproduction Steps"

queen spire
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Oops, thanks!

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And the one you shared is just under ten days old

lavish vale
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Ahh ok wasnt aware that its 10 days for paypal

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and credit card is usually 7?

queen spire
lavish vale
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Ah ok thx

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here is one for paypal pi_3SjgeaLakWLLqXcF1f7O4HsV
29th december

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in general to me it seems like since 28th december we started to get that behavior

queen spire
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So to quote the full documentation:

PayPal: Holds the amount for 10 days. Stripe automatically attempts to extend the hold for another 10 days, totalling 20 days.

Today minus 20 days would be December 27th, so this one is potentially still valid.

lavish vale
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Well that explains it

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Yea we thaught for now we stick with the automated cancellation from stripe

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but 20 days blocking an amount of roughly 100 โ‚ฌ seems a bit excessive ๐Ÿ˜„

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and that would also explain why i had the feeling it started 28th Dec

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fits good in the 20 days window

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thx for your help

queen spire
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Yeah, no worries. I guess we always try to extend the hold as far as possible, to give you the flexibility. Though perhaps a "max hold duration" would be nice-to-have!

lavish vale
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yes configurable per account or something like that would be super nice ๐Ÿ™‚

queen spire
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Users often have the opposite problem: they forget to capture the funds before the validity window ends. But I can pass on this feedback!

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But glad I could help. Let us know if you do find any Payment Intents that are still requires_capture and are older than 20 days