#igor-vaylens_unexpected
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๐ Hi there! Can you share some pi_โฆ IDs where you see this happen?
Hi
One is in the post above, but I can provide 80 More ๐
Under "Reproduction Steps"
Oops, thanks!
Do you have one that's a bit older? PayPal holds remain valid for ten days: https://docs.stripe.com/payments/place-a-hold-on-a-payment-method#:~:text=Holds the amount for 10 days
And the one you shared is just under ten days old
Around 5โ7 days for an online transaction: https://docs.stripe.com/payments/place-a-hold-on-a-payment-method#authorization-validity-windows
Ah ok thx
here is one for paypal pi_3SjgeaLakWLLqXcF1f7O4HsV
29th december
in general to me it seems like since 28th december we started to get that behavior
So to quote the full documentation:
PayPal: Holds the amount for 10 days. Stripe automatically attempts to extend the hold for another 10 days, totalling 20 days.
Today minus 20 days would be December 27th, so this one is potentially still valid.
If you need to cancel a hold after a certain amount of time, cancelling a PaymentIntent will do this: https://docs.stripe.com/api/payment_intents/cancel
Well that explains it
Yea we thaught for now we stick with the automated cancellation from stripe
but 20 days blocking an amount of roughly 100 โฌ seems a bit excessive ๐
and that would also explain why i had the feeling it started 28th Dec
fits good in the 20 days window
thx for your help
Yeah, no worries. I guess we always try to extend the hold as far as possible, to give you the flexibility. Though perhaps a "max hold duration" would be nice-to-have!
yes configurable per account or something like that would be super nice ๐