eric_api | Stripe Developers | Page 1

tall pecanBOT Jan 13, 2026, 8:14 AM

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compact elk Jan 13, 2026, 8:16 AM

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Is there a way to configure the payment update link available payment methods? I think both my payment method configurations are correct:

pmc_1LFFxsCgt3BzbRLilDIUA3cE
pmc_1Pzk2OCgt3BzbRLiURjIsRy8

I have iDEAL enabled and for recurring payments on both and SEPA debit enabled but I am still only presented with card options when I visit the url

rare fulcrum Jan 13, 2026, 8:20 AM

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👋 Hi there! Let me take a look

compact elk Jan 13, 2026, 8:22 AM

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Thank you appreciate it! Any further info required just shout

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This is all off the test-mode setting of an account for now

rare fulcrum Jan 13, 2026, 8:27 AM

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Where are you getting that update payment method link from?

compact elk Jan 13, 2026, 8:28 AM

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This url: https://dashboard.stripe.com/acct_1LBcJRCgt3BzbRLi/test/subscriptions/sub_1SonKyCgt3BzbRLiiHiaSeFQ

When viewing an active subscription of a customer you have the option to share with them a url to update their payment:

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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Our support team make use of this with customers when they call in asking to change it

rare fulcrum Jan 13, 2026, 8:32 AM

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Got it. Let me check, as I'm not sure how customisable that is, compared to using the billing portal directly: https://docs.stripe.com/customer-management

compact elk Jan 13, 2026, 8:34 AM

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Thanks for taking a. look. From the network tab I can see it calls /setup-intents. Most recent id: seti_1Sp2PrCgt3BzbRLiFHx6Zpmba and the response appears to be an array but with only card as an option:

{
"id": "seti_1Sp2PrCgt3BzbRLiFHx6Zpmb",
"object": "setup_intent",
"client_secret": "seti_1Sp2PrCgt3BzbRLiFHx6Zpmb_secret_TmbdLGrvUvxcAsA6ZxXNDcm8ZazhkX8",
"payment_method_types": [
"card"
]
}

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I'm going to get a coffee I'll be back in 10

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Hey back

tall pecanBOT Jan 13, 2026, 8:56 AM

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rare fulcrum Jan 13, 2026, 8:59 AM

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Yeah, I don't believe there's any customisation you can do there. You would have to create a Billing Portal session, where you can deep link the user to payment_method_update: https://docs.stripe.com/customer-management/portal-deep-links

When doing that, you would use a Billing Portal Configuration that you've created to use the desired PMC: https://docs.stripe.com/api/customer_portal/configurations/create?api-version=2025-12-15.preview&rds=1#create_portal_configuration-features-payment_method_update-payment_method_configuration

compact elk Jan 13, 2026, 9:00 AM

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Okay so it sounds like the best approach from our side is to steer the customers towards using the billing portal. We already have actions in our customer-facing dashboards that allow them to use that

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I can advise our support team to not make use of that link for this

pastel bison Jan 13, 2026, 9:03 AM

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hi! I'm taking over this thread. let me know if you have other questions!

compact elk Jan 13, 2026, 9:04 AM

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I think if you're in agreement that there's nothing we can do with that url then I am probably done I just need to takes notes of this and add to my ticket

pastel bison Jan 13, 2026, 9:05 AM

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yes I agree with with wat arran said previously

#eric_api