#yaromyr_connect-ach-capbility

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rotund ospreyBOT
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brisk oasis
fading gorge
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Hi ๐Ÿ‘‹

Is this an intent-first or deferred intent integration?

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What kind of funds flow are you using? Direct Charge, Destination, Separate Charge and Transfer?

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Looking at the Payment Method Configuration you provided (pmc_1MWc682EeR60tVpYD7rbrJ4e), I can see that ACH debit is off because you have not requested the capability for the Connected Account

brisk oasis
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Hi!

We use Direct Charge and intent-first

fading gorge
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us_bank_account: {
    available: false, <-- This is what matters here
    display_preference: {
      overridable: true,
      preference: "on",
      value: "on"
    }
  },
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Okay so the Connected Account is a Custom Account without access to the Dashboard, so we don't recommend Direct Charges. But, in this case, the problem is you have not requested the necessary capability to enable this Account to accept US bank payments.

You need to update the Account and set capabilities.us_bank_account_ach_payments to {requested: true}

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That will trigger some validations on the Connected Account and we may require some additional KYC information before activating the capability

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You can listen for the webhook event account.updated on acct_1LVJUP2EeR60tVpY that will notify you both of when we need more information (by updating the requirements property) and when the capability is active.

brisk oasis
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Oh. Ok, will try that.

Thank you!

fading gorge
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We have a guide about listening for updates on your Connected Accounts here. If you haven't already set this up I highly recommend it.