max_unexpected | Stripe Developers | Page 1

west harnessBOT Jan 9, 2026, 8:42 AM

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next tangle Jan 9, 2026, 8:43 AM

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👋 happy to help

tough pike Jan 9, 2026, 8:43 AM

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Hi 🙂

Thanks!

next tangle Jan 9, 2026, 8:44 AM

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https://docs.stripe.com/payments/checkout/limit-subscriptions

Limit customers to one subscription

Direct customers to manage their subscription when they already have one.

tough pike Jan 9, 2026, 8:44 AM

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We don't want to limit to one subscription because sometimes two different subscriptions are needed (one for main product and one for an extra)

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Is there another work around?

next tangle Jan 9, 2026, 8:45 AM

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why not just update the subscription to add the extra products to that

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it would be easier to generate one invoice for both

tough pike Jan 9, 2026, 8:46 AM

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That's a good idea, but I don't manage one of the applications that uses the same stripe account so I can't personally make that fix. Is there something else I could do in the meantime

next tangle Jan 9, 2026, 8:48 AM

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how are you sending your customers to the Checkout Sessions? from your website or from a payment link?

tough pike Jan 9, 2026, 8:50 AM

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They are embedable sessions rendered with EmbeddedCheckoutProvider element

next tangle Jan 9, 2026, 8:51 AM

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what's the return_url you're using?

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maybe you're sending the customer back to that page when the payment succeeds which makes them think they haven't subscribed yet

tough pike Jan 9, 2026, 8:53 AM

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It proceeds to a different page but if it fails it goes back. From what info I have the member is only entering their payment details one time so I don't think this is the case

next tangle Jan 9, 2026, 8:54 AM

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do you know the customer ID?

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is this happening to all customers or just one in particular?

tough pike Jan 9, 2026, 8:57 AM

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It's happened to a couple. Here is an example one cus_Tka6KtXSGMHeDM

next tangle Jan 9, 2026, 8:58 AM

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taking a look

tough pike Jan 9, 2026, 8:58 AM

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Thanks

next tangle Jan 9, 2026, 9:04 AM

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ok so how are you checking whether the payment succeeded or not on the paymentSuccess page?

tough pike Jan 9, 2026, 9:18 AM

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Just checking our database to see if the stripe webhook was called

next tangle Jan 9, 2026, 9:29 AM

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I meant on the frontend

west harnessBOT Jan 9, 2026, 9:59 AM

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mellow zenith Jan 9, 2026, 10:32 AM

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Let me know if you still have any questions on this, but it does look like your site created a second Checkout Session, a minute after your customer paid. Who then appeared to pay again.

#max_unexpected