mejackreed_docs | Stripe Developers | Page 1

elder cedarBOT Jan 8, 2026, 3:47 PM

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vast pond Jan 8, 2026, 3:52 PM

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Hi there 👋 apologies, but I'm not quite sure what you're trying to ask. Would you mind elaborating?

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Right now, this sounds like something that I will capture as feedback for our Billing team about a feature you wish the Customer Portal offered. Since, currently the Customer Portal doesn't offer the ability to start Subscriptions:
https://docs.stripe.com/customer-management#:~:text=DESCRIPTION-,Customer management,-Offer your customers

deep folio Jan 8, 2026, 3:58 PM

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Ah ok. The Stripe chat agent seemed to indicate this was possible

vast pond Jan 8, 2026, 3:59 PM

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Oh gotcha. I do see how that could be a useful feature though, and will be sure to file that feedback for you.

deep folio Jan 8, 2026, 4:00 PM

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vast pond Jan 8, 2026, 4:02 PM

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Hhmm, that doesn't sound right to me, but I could be mistaken. I'll poke around at this for a bit as well and let you know if I can get it to behave that way.

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I'm also not seeing an option to create a new Subscription, which I do believe to be expected behavior. I'll work on filing feedback to our Billing team now.

#mejackreed_docs