#rothelen_api
vivid urchinBOT
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vital aurora
hi! just had a couple of questions come in at once but i will look at this ASAP
ok, looking at this now
for req_ccwvVZc4qAMJT1 it looks like you did pass in payment_method_types, which means that we'll ignore the payment method configurations entirely when determing payment methods. but it does look like you omitted it for req_6gUH73WAYLhHQ0, so let me take a closer look at that one
zenith sail
Thanks!
vital aurora
as a side note, it looks like these are requests to a live mode account, correct? typically if you're just testing things out i would recommend doing all of this in test mode
zenith sail
Yeah, these were requests to a live account. I'm currently working in a test account. I can get you a relavant request id, one moment.
req_3QOMcK1uQj2h8C, req_mACEi3loAehKr1
vital aurora
ok so for req_6gUH73WAYLhHQ0, it looks like it is using pmc_1O0XMxHgoNIFtmuXXc1Zh6jm which is in fact a configuration owned by the account you included in the stripe-account header, acct_1KxWcCHgoNIFtmuX
can you explain what makes you think that it isn't using the right PMC?
zenith sail
I thought I had disabled card on the PMC for that account, but maybe I didn't get the right one.
And the checkout session had card as the only available option.
vital aurora
any chance i can request access to log in as your platform account? some of this stuff is easier to understand if i can look at the same thing as you
zenith sail
Oh I see, in the request logs it includes the PMC that was used.
Sure, thats not a problem.
vivid urchinBOT
Hello @zenith sail, we have sent you a direct message, please check it at https://discord.com/channels/@me/1458519559710445854
- 🔗 The message has instructions on how to grant read and write access to your Stripe Dashboard for our Developer Support team, in order to help you more effectively.
zenith sail
Granted
vital aurora
ok yeah, so the PMC pmc_1O0XMxHgoNIFtmuXXc1Zh6jm is parented by the default connected account PMC in your platform, which you can view here
https://dashboard.stripe.com/settings/payment_methods/connected_accounts/pmc_1O0PNXKHPFAlBzyyo0Yf0Zzp
can i also get access to look at the connected account?
vivid urchinBOT
Hello @zenith sail, we have sent you a direct message, please check it at https://discord.com/channels/@me/1458519559710445854
- 🔗 The message has instructions on how to grant read and write access to your Stripe Dashboard for our Developer Support team, in order to help you more effectively.
vital aurora
ok yeah, that should be editable from this page when logged in via the connected account
https://dashboard.stripe.com/acct_1KxWcCHgoNIFtmuX/settings/payment_methods/pmc_1O0XMxHgoNIFtmuXXc1Zh6jm
wanna try enabling something there real quick to see if it works? maybe ACH direct debit?
zenith sail
Sure. So is the parent account's option to "allow connected accounts to manage their own" what allows me to configure that PMC on the connected account? I'm pretty sure when I last checked it said I didn't have permission to manage that one.
vital aurora
yeah that should make it editable on the connected account's side
zenith sail
Great. One minute and I'll make a new checkout session now that I've edited that and confirm it's working. I need to reset to the live account.
vivid urchinBOT
zenith sail
vital aurora
ok great!
zenith sail
🙏 Really appreciate this help
vital aurora
fyi i need to run now, my colleague palamedes can help you out with any followup questions you may have
zenith sail
I'm all set now!
vital aurora
but before i go i've gotta say good avatar, i actually have a triforce tattoo on my wrist hehe