#ostavo_payment-method-validation-failure
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pallid path
Hello 👋
Are you the developer coding this integration with Stripe APIs?
warm ruin
yes it's me
pallid path
Can you share the API request ID throwing this error? It will start with req_
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
warm ruin
ok
Is this what I'm supposed to send? Sorry for the confusion, I'm using a translator to communicate.
pallid path
I need the ID. If you select one of the failing requests you should see a detail panel to the right. In there you can find the ID that starts with req_
warm ruin
pallid path
Are you looking at your developer logs?
warm ruin
No, is it necessary?
pallid path
In the Stripe Account dashboard, in your user profile
You can also find it in the URL when you log into the dashboard
warm ruin
I found it here, it's Ostavo
pallid path
No it isn't. As I said, your account ID will start with acct_ followed by numbers and letters. It is not a word
warm ruin
This one right?
pallid path
No
To be clear, I don't think I will be able to help you. If your payment details are failing validation that is something you'll need to work on
warm ruin
I entered my information in every possible way, and it's still being marked as incorrect. I just want to know what to do.
pallid path
You have not shared any details to allow me to investigate what is going on. Unfortunately we only support English here but you can get support in your native language through our Support team here: https://support.stripe.com/contact
warm ruin
Thanks