kun_api | Stripe Developers | Page 1

gritty geodeBOT Jan 5, 2026, 9:01 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1457660383668994169

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

#

worn rock Jan 5, 2026, 9:06 AM

#

Hello

modest torrent Jan 5, 2026, 9:16 AM

#

👋 Happy to help!

worn rock Jan 5, 2026, 9:17 AM

#

hello

modest torrent Jan 5, 2026, 9:19 AM

#

Can you share the Subscription id please ?

gritty geodeBOT Jan 5, 2026, 9:20 AM

#

worn rock Jan 5, 2026, 9:20 AM

#

okay

#

sec

gritty geodeBOT Jan 5, 2026, 9:22 AM

#

worn rock Jan 5, 2026, 9:22 AM

#

si_TiPOa3zvX7915K

teal pike Jan 5, 2026, 9:24 AM

#

thanks for sharing this - taking a look at your example

worn rock Jan 5, 2026, 9:26 AM

#

ok

teal pike Jan 5, 2026, 9:31 AM

#

I'm not immediately seeing anything that should clearly be causing this, but I'll investigate some more

worn rock Jan 5, 2026, 9:32 AM

#

ok

teal pike Jan 5, 2026, 9:41 AM

#

ah, this is related to the usage of payment_behavior: 'default_incomplete' when you updated the subscription: https://dashboard.stripe.com/acct_1E4JzvFrwl37tCGi/logs/req_OrqMnwxI6Qhjio

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

you can trigger payment for this invoice using this API call: https://docs.stripe.com/api/invoices/pay

#

just running a quick test to confirm how to resolve this for future invoices

worn rock Jan 5, 2026, 9:43 AM

#

are you testing it?

teal pike Jan 5, 2026, 9:43 AM

#

yes

worn rock Jan 5, 2026, 9:44 AM

#

ok thanks

gritty geodeBOT Jan 5, 2026, 9:58 AM

#

dusk badge Jan 5, 2026, 9:59 AM

#

👋 taking over for my colleague. Let me catch up.

worn rock Jan 5, 2026, 9:59 AM

#

ok

dusk badge Jan 5, 2026, 10:27 AM

#

sorry this is taking longer than expected to troubleshoot, would you mind doing this asynchrnonously?

worn rock Jan 5, 2026, 10:27 AM

#

how

dusk badge Jan 5, 2026, 10:28 AM

#

I mean, I can send you a link to open a ticket directly with my team so that we could look into it and we'll get back to you by email once we have updates

gritty geodeBOT Jan 5, 2026, 10:28 AM

#

Hello @worn rock, we have sent you a direct message, please check it at https://discord.com/channels/@me/1457682065603559555

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

worn rock Jan 5, 2026, 10:28 AM

#

okay

dusk badge Jan 5, 2026, 10:31 AM

#

please let me know when you do

worn rock Jan 5, 2026, 10:31 AM

#

okay doing

#

#

can you tell me what option to select?

dusk badge Jan 5, 2026, 10:34 AM

#

platform account

#

and then send email

worn rock Jan 5, 2026, 10:36 AM

#

ok

#

dusk badge Jan 5, 2026, 10:38 AM

#

thanks 🙂

worn rock Jan 5, 2026, 10:38 AM

#

So, you will contact me via email now?

dusk badge Jan 5, 2026, 10:39 AM

#

yes once we have updates me or someone from my team will reach out to you

worn rock Jan 5, 2026, 10:39 AM

#

Okay

dusk badge Jan 5, 2026, 10:39 AM

#

thanks for your patience and understanding

#kun_api

Hello @worn rock, we have sent you a direct message, please check it at https://discord.com/channels/@me/1457682065603559555