wolfies-dad_unexpected | Stripe Developers | Page 1

bitter loomBOT Dec 17, 2025, 1:21 PM

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twin mist Dec 17, 2025, 1:26 PM

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hi there!

warped pike Dec 17, 2025, 1:27 PM

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hey

twin mist Dec 17, 2025, 1:28 PM

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Apple Pay will only be shown if the user has a comptable device and browser, and have a card saved in their Apple Wallet.

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so it's expected that not everyone will see Apple Pay.

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you can learn more about Apple Pay requirements here: https://docs.stripe.com/testing/wallets

warped pike Dec 17, 2025, 1:39 PM

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they see it on other pages they visit though, isnt that weird?

twin mist Dec 17, 2025, 1:48 PM

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maybe

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which Stripe integration are you using exactly to show Apple Pay?

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and can you shre a link where we can reproduce the issue?

bitter loomBOT Dec 17, 2025, 2:01 PM

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warped pike Dec 17, 2025, 2:21 PM

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im using Checkout Sessions, the java sdk of 29.3.0

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if i send you a checkout link, can you try to open it to see if you see the apple pay?

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https://zoe.com/en-gb/buymembership/checkout

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if you try this on a mobile phone (web) we expect it would show the apple pay and google pay. (it shows google pay for me) on any other iphone i tried, (my wifes phone) it doesnt

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        sessionCreateParamsBuilder
            .setUiMode(SessionCreateParams.UiMode.EMBEDDED)
            .setShippingAddressCollection(getCheckoutSessionShippingAddressCollection(countryCode))
            .setAllowPromotionCodes(true)
            .setAutomaticTax(getCheckoutSessionAutomaticTax(countryCode))
            .setMode(mode)
            .setReturnUrl("$returnUrl?country_code=$countryCode&session_id={CHECKOUT_SESSION_ID}")
            .addAllLineItem(getCheckoutSessionCreateLineItems(products, countryCode))
            .addAllExpand(listOf("line_items"))
            .setConsentCollection(getCheckoutSessionConsentCollection(countryCode))
            .setCustomText(getCheckoutSessionCustomText(countryCode))
            .addAllPaymentMethodType(
                listOf(
                    SessionCreateParams.PaymentMethodType.CARD,
                    SessionCreateParams.PaymentMethodType.KLARNA,
                ),
            )

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hm, do i need to add anything more in the addAllPaymentMethodType ?

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Klarna always shows up consistently

wanton edge Dec 17, 2025, 2:31 PM

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Sorry can you clarify what is not working like you expect? This message suggests you're expecting both Apple and Google pay at once:

expect it would show the apple pay and google pay
in practice I think we optimize to show only one of these based on which is more likely to be used

warped pike Dec 17, 2025, 3:10 PM

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Nono apologies. i am expecting only apple pay to show

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but i am not seeing that option

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i am on an iphone, with a chrome browser

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is my integration correct if i just have these options?

  .addAllPaymentMethodType(
      listOf(
          SessionCreateParams.PaymentMethodType.CARD,
          SessionCreateParams.PaymentMethodType.KLARNA,
      )

bitter loomBOT Dec 17, 2025, 3:16 PM

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wanton edge Dec 17, 2025, 3:26 PM

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https://docs.stripe.com/elements/express-checkout-element#supported-browsers

warped pike Dec 17, 2025, 3:35 PM

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This makes me think im doing something wrong with the integration

wanton edge Dec 17, 2025, 3:36 PM

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Whats the context here for the above messages?

warped pike Dec 17, 2025, 3:37 PM

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These are users that are not able to see the apple pay button, but what i cant wrap my head around is why i have normal traffic shown in apple pay method on my stripe dashboard

wanton edge Dec 17, 2025, 3:47 PM

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warped pike if i send you a checkout link, can you try to open it to see if you see the appl...

Can you share an example checkout session id I can inspect?

wanton edge Dec 17, 2025, 3:48 PM

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warped pike https://zoe.com/en-gb/buymembership/checkout

This doesn't work because its asking for auth/signup flow within your app

warped pike Dec 17, 2025, 3:48 PM

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can i find the checkout session id from stripe dashboard?

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if i search for a user?

wanton edge Dec 17, 2025, 3:49 PM

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no but you can share the customer id, i can look from that too

warped pike Dec 17, 2025, 3:52 PM

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ok

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sec

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cus_TccMygtXArFgtY

wanton edge Dec 17, 2025, 4:08 PM

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Example checkout session is: cs_live_b1UuEaXG1dnVtMnBsfExp43H81vq8utB82PXwAWhhSBlWgU4Ahsxs6gwTu

warped pike Dec 17, 2025, 4:09 PM

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i was next to her, she did not see the apple pay option.

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can you see the browser/specs so we can hopefully infer the reason from there?

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she is on iphone 15, and iOS 26.1

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Chrome browser

bitter loomBOT Dec 17, 2025, 4:45 PM

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coral sequoia Dec 17, 2025, 4:52 PM

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can you have them go to this site and tell me if they see apple pay there?
https://docs.stripe.com/testing/wallets?ui=embedded-form

warped pike Dec 17, 2025, 5:03 PM

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they see it

coral sequoia Dec 17, 2025, 5:06 PM

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ok, it looks like zoe.com is registered as a payment method domain in test mode but not live mode - according to the checkout session synthrider was looking at they're currently accessing the checkout session in live mode

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so i think you might just need to register zoe.com in live mode at this point

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can you try that, try again, and let me know if they see it?

#wolfies-dad_unexpected