#tjon_apple-pay-domain-registration-for-connected-accounts

1 messages ¡ Page 1 of 1 (latest)

unkempt trailBOT
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cyan moss
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Hi there,
is one the links you share the one that does not show apple pay?

gentle sluice
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that one does not show. the other link is the embeded form that when viewed individually does show.

cyan moss
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Do you have an account id for me?

gentle sluice
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sure our platform id the connected accounts id or both

cyan moss
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If the connected account is creating the elements session, than the connected account otherwise the platform please

gentle sluice
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acct_1Sb6nKImux8HRgXk

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the connected account

cyan moss
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Ok, I can only see one registered domain for the connected account, which is forms.donorsnap.com

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They would need to register the other domain too

gentle sluice
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ok it looks like they have them registered they sent us the following screen shot

cyan moss
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When I look at pmd_1SctoMJjVyCheF5nUbokKDVE, that domain registration belongs to a different account. Do they have multiple accounts maybe?

gentle sluice
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ill check with them thank you for your help

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in the future how would you recommend I check for this?

cyan moss
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There is account acct_1Sb6nKImux8HRgXk that you shared, which only has forms.donorsnap.com as registered domain.
then there is another account, owned by the same person with the same company name, who has all the domains registered you are referring to in your screenshot. It seems like, they are mixing up their accounts??

unkempt trailBOT
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tjon_apple-pay-domain-registration-for-connected-accounts