anton-ermoshin_best-practices

[robust belfry]

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[woven wigeon]

Hey there this is because the coupon duration limits only the time when it can be applied to invoices, not the period of billing it applies to within an invoice.

ie, if the coupon is still active it will apply to the entire amount/period for all applicable items

If you're doing a "one month free" 100% coupon, this would need to be on a monthly price, not an annual price

then on the second month renewal the coupon would be disable and the invoice for the full amount would be generated

If you want to offer a "free month" within an annual price, you'd need to use different logic like 12.5% off or a fixed $ amount for the value of one month

[fringe ocean]

@woven wigeon thank you for the clarification, makes sense.
One question: you suggest to set 12.5% off for 1 month free. Why not 100 / 12 = 8.33 % ?

[elder jolt]

hi there, taking over this thread as synthrider had to step away, give me a few moments to catch up

yes, 8.33% would be the amount for a month off free