#s123317_api

1 messages · Page 1 of 1 (latest)

neat tendonBOT
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azure beacon
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👋 happy to help

fickle topaz
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We have the same problem when we are using card as tap to pay. Payment is not going after also saying error. I can forward the id

azure beacon
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did you try with a different payment method?

fickle topaz
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i ahave also this : pi_3SdS0YIpbbIMMVWQ0ppSGR0z

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this one we did a payment inserting the card to tokenize the payment method

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it's requesting 3d secure, i don't understand why. as we did a setup intent with card present

azure beacon
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for this request, you didn't pass off_session: true

fickle topaz
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Allright, i guess all the transaction we did now aren't with the parameter

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If i can see some workings, it just means the bank did not request special verification? and the others they requestred as we did not added the offsession setting?

azure beacon
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I'm not sure I understand the question

fickle topaz
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For exemple that one with same setup is OK : pi_3SdS23IpbbIMMVWQ3wZVQUfD

azure beacon
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at the end of the day, it's the issuing bank that decides whether 3DS is required or not

fickle topaz
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in our journey, the customer is tokeizing the card (setup intent) in the POS, presential with the terminal, then the cashier is adding product and the system is using a payment intent with payment method, means there can be error if the bank request 3DS? Even if card was present at the setup intent

neat tendonBOT
hollow fiber
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Hey! Taking over for my colleague. Let me catch up.

fickle topaz
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Hello!

hollow fiber
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means there can be error if the bank request 3DS? Even if card was present at the setup intent
Yes the bank issuer may sometimes request 3DS

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Even if you collected the PaymentMethod initially with a SetupIntent

fickle topaz
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even on the terminal? So the best way not to have is do do the payment intent and setup future usage no? and that way i will avoid at least the problem at the POS?

hollow fiber
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Yes that will allow you at least to make the first payment normally (because it's in person)