katya_webhook-endpoint-connection-failure | Stripe Developers | Page 1

bright mesaBOT Dec 11, 2025, 5:07 PM

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upbeat ferry Dec 11, 2025, 5:10 PM

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Hi 👋

You shared event types but those don't help us look up what might be going wrong. Can you share an Event ID for a webhook event that was not successfully delivered? It will start with evt_

azure aurora Dec 11, 2025, 5:11 PM

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Just one of them? There are hundreds evt_1ScvdxAuLX4g2Nc85csLj9QR

upbeat ferry Dec 11, 2025, 5:12 PM

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More won't be helpful, unless the failures are different

azure aurora Dec 11, 2025, 5:13 PM

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Just the 6 event types repeated and retrying -

upbeat ferry Dec 11, 2025, 5:14 PM

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The failure we are seeing is this message:

Failed to connect to remote host

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Unfortunately there isn't much we can do here. The POST requests being sent by Stripe are not able to reach the webhookd endpoint you have registered

azure aurora Dec 11, 2025, 5:15 PM

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but the endpoint I added is the verified endpoint from that provider...

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Any suggestions?

upbeat ferry Dec 11, 2025, 5:18 PM

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This isn't something on Stripe's end so, sadly, I don't have any suggestions. You should work with your hosting provider and try to identify where these requests are failing.

azure aurora Dec 11, 2025, 5:20 PM

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Okay

upbeat ferry Dec 11, 2025, 5:21 PM

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One thing that might be playing a role here could be some firewall protections. If you have any restrictions on where your server can accept requests from you may need to ensure you are not blocking requests from these IP addresses: https://docs.stripe.com/ips#webhook-notifications

bright mesaBOT Dec 11, 2025, 5:33 PM

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katya_webhook-endpoint-connection-failure

#katya_webhook-endpoint-connection-failure