#ammarath_connect-advice

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bitter jacinthBOT
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fallow sequoia
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Hi there ๐Ÿ‘‹ I think there's quite a bit to unpack here.

Yup, you can onboard your clients if you want. If they're already onboarding to your Platform outside of Stripe, then you can even prefill information you've already collected from them (this is an upside to you managing the onboarding). Alternatively, if you don't need them to really onboard with you, or you don't collect the same data as Stripe needs, then it may be easier to send your users to Stripe first. Ultimately it's a business decision for you to make, based on the experience you want to provide.

Questions A/B are more about how you handle payments, rather than being settings of the Connected Accounts (since, depending on how you configure your Connected Accounts, they may be processing their own transactions distinct from your Platform payments).

I think our guides have gotten much better about laying out all the choices to make as you explore Connect. Let me find you the entry point I'm thinking of.

raven vortex
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I appreciate your quick response very much !

To reiterate and make sure I understand,
Assuming I have all the KYC information needed, I can have full control over the setup of the connected account and simply "hand" it over to the client - is that statement correct ?

fallow sequoia
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Yeah, if you have everything we need. You can use this page to get a better idea of what information we will need to collect from your Connected Account (it fluctuates with region and capabilities and account properties, so it's too much to try to list here ๐Ÿ˜… )
https://docs.stripe.com/connect/required-verification-information

raven vortex
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and one last question to drive this home
Whatever logic I choose,
assuming the end result is a connected account with my platform,
the client, or the owner of the connected account, will have the ability to fight chargebacks, and issue refunds ?
(im not sure if these are capabilities I need to grant, yet)

fallow sequoia
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That fluctuates based on the type of charge flow you decide to use. But even with flows where you have the control by default, you could build an interface to expose that control to your clients.

raven vortex
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understood, thank you very much

fallow sequoia
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Any time!

bitter jacinthBOT
surreal wigeon
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ammarath_connect-advice