#s123317_docs
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- s123317_docs, 1 hour ago, 23 messages
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dapper girder
hi there!
soft comet
Hi again.
Previous thread closed and i have to give a more narrow information about the DHCP
dapper girder
in the previous thread we suggested this. did you try this?
static IPs are supported, but you need to make sure that the static IP is binded to the MAC address of the reader. you also need to make sure that your DHCP releases the IP address you want to assign to your reader (it's possible that it's already assigned). I suggest setting a static IP that is outside of the DHCP IP range
ember windBOT
soft comet
its not working. We dont have DHCP
fluid slate
hi there, taking over this thread as my colleague needed to step away. can you double check that your network meets the following requirements for smart readers? https://docs.stripe.com/terminal/network-requirements#smart-readers