nollix_api | Stripe Developers | Page 1

rain ledgeBOT Dec 8, 2025, 11:35 PM

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nollix_refund-creation-and-tracking, 4 hours ago, 7 messages
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nollix_api, 6 days ago, 11 messages

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hidden peak Dec 8, 2025, 11:41 PM

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👋

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https://dashboard.stripe.com/settings/emails should be a toggle for refunds available

sullen gazelle Dec 8, 2025, 11:55 PM

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ok thank you but I don't understand if the email is sent when the refund is completed/succeeded (so the client has recevied the money) OR is sent when the refund is created (at the beginning of the process)

hidden peak Dec 8, 2025, 11:58 PM

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I believe it is at the begining of the process.

rain ledgeBOT Dec 9, 2025, 12:00 AM

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sullen gazelle Dec 9, 2025, 12:05 AM

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Is there any documentation page that explain this feature?

robust pecan Dec 9, 2025, 12:08 AM

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👋 taking over here and looking

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Here you go, just briefly though: https://docs.stripe.com/invoicing/send-email#customer-emails

When a refund is issued.

Send customer emails

Configure and send invoicing emails to your customers.

sullen gazelle Dec 9, 2025, 12:29 AM

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what does it mean "issued"? Completed (client received the money) or just created (the process is still on going?

robust pecan Dec 9, 2025, 12:39 AM

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Just created, as my colleague mentioned

sullen gazelle Dec 9, 2025, 12:44 AM

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I have tried to make a refund from the dashboard (on Stripe) but the email isn't arrived (I'm working on the sandbox)

#nollix_api