jin_error | Stripe Developers | Page 1

icy idolBOT Dec 4, 2025, 10:24 PM

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hazy ridge Dec 4, 2025, 10:25 PM

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sharp moat Dec 4, 2025, 10:26 PM

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AFAIK you can only add a real bank account in testmode

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(For payouts)

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Or that used to be the case

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Did those numbers come from the 'use test account' button?

hazy ridge Dec 4, 2025, 10:27 PM

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Does that only apply to UK? I think we have always been testing with the test accounts without problems. This happened today

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Yes

sharp moat Dec 4, 2025, 10:27 PM

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Can you share the request to create an account session? Or just the acct_ id of the account that is going through onboarding

hazy ridge Dec 4, 2025, 10:28 PM

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acct_1SakUAFFKY2k3ruJ

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We are using the react embedded onboarding component https://docs.stripe.com/connect/embedded-onboarding if that's relevant

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The EUR currency test account does work

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but not the UK GBP one with sort code

sharp moat Dec 4, 2025, 10:33 PM

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that looks the same as what's in the docs here

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let me try to reproduce

hazy ridge Dec 4, 2025, 10:35 PM

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Thank you, from what I gathered from doc it does not allow fake test account in live mode, but we are using test mode with sk_test api keys

sharp moat Dec 4, 2025, 10:57 PM

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okay I was able to reproduce this. The only thing I can think of is if this is related to cross-border payouts but this is a custom account and I think that should be fine. Looking more closely

hazy ridge Dec 4, 2025, 11:07 PM

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Thanks, keep me updated if you find a fix

sharp moat Dec 4, 2025, 11:16 PM

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Will do; discussing with a colleague

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I think this is likely a bug. I'm trying again with a different account type just to see if there is a difference

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sorry, testing onboarding is always a slow process

hazy ridge Dec 4, 2025, 11:22 PM

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no worries

sharp moat Dec 4, 2025, 11:24 PM

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I'm going to have our bot send you a link to create a support case. We'll ask our product team about this and provide you with a fix or a description of what's going wrong.

#jin_error