wotom_code | Stripe Developers | Page 1

hot lotusBOT Dec 3, 2025, 11:07 PM

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vernal jungle Dec 3, 2025, 11:10 PM

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Hi there! What's the acount id associated with the Stripe App?

sacred elm Dec 3, 2025, 11:12 PM

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Hey, so the account id is acct_1RlA4lBIDMgHTKij . The Stripe App is hosted in acct_1MwRImF2MCQECb2m

vernal jungle Dec 3, 2025, 11:18 PM

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Great, I found the failing requests. Having a look

vernal jungle Dec 3, 2025, 11:39 PM

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I'm reaching out to our product team to see if I can get a quick response

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do you have your app's publicId or app id available? For some reason it isn't exposed in the request that's failing

sacred elm Dec 3, 2025, 11:53 PM

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Yeah, it's com.xero.stripeapp-external-staging

vernal jungle Dec 3, 2025, 11:58 PM

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awesome. And what version of the app is being used?

sacred elm Dec 4, 2025, 12:00 AM

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I'm testing it locally, so far the call made is still in my local changes.

hot lotusBOT Dec 4, 2025, 12:01 AM

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vernal jungle Dec 4, 2025, 12:01 AM

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but you have connected_account_read in your app manifest, right?

sacred elm Dec 4, 2025, 12:03 AM

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Yes, when I console log my permissions I'm getting

[
    "customer_read",
    "customer_write",
    "event_read",
    "balance_transaction_source_read",
    "payout_read",
    "payout_write",
    "charge_read",
    "charge_write",
    "invoice_read",
    "invoice_write",
    "product_read",
    "product_write",
    "connected_account_read",
    "balance_read",
    "secret_write",
    "plan_read",
    "tax_rate_read",
    "v2_account_read",
    "financial_account_read",
    "adjustment_read",
    "inbound_transfer_read",
    "outbound_transfer_read",
    "received_credit_read",
    "received_debit_read",
    "outbound_payment_read",
    "transaction_read"
]

The connected_account_read is there

lethal totem Dec 4, 2025, 12:09 AM

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Hi! Stepping in for my colleague. Give me a moment to catch up!

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I’m looking at this request ID: https://dashboard.stripe.com/acct_1RlA4lBIDMgHTKij/test/logs/req_dx9Betok8XgY4k. I see you are attempting to retrieve the external accounts for acct_1RlA4lBIDMgHTKij using that account’s secret key. Could you explain your main goal here as this will help us with the investigation?

sacred elm Dec 4, 2025, 12:26 AM

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Sure! We're trying to find a way to get the list of bank accounts that Stripe uses for payouts on both the balance side of things as well as financial accounts.

lethal totem Dec 4, 2025, 12:36 AM

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Got it! But any reason you are trying to get this for your own account instead of other accounts?

left sedge Dec 4, 2025, 12:39 AM

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Hi, I'm @sacred elm co-worker. We're just locally previewing an app we're developing. We need to get a list of the bank accounts that our app users have on their account so they can map them to corresponding bank accounts in a third party system.

sacred elm Dec 4, 2025, 12:42 AM

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We've also tried a different scenario where we're running the app in preview mode in a sandbox on account A, and the app is hosted on account B. The app is installed in the sandbox, and we're preview mode-ing over top of it. We're using account B's sandbox key to access the endpoint mentioned on account A.
Then we got this error here https://dashboard.stripe.com/acct_1RxXVdPVhK5l0UQh/test/workbench/logs/req_xYyYNlig9psL5w

lethal totem Dec 4, 2025, 12:53 AM

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Still looking into this! Thanks!

lethal totem Dec 4, 2025, 1:12 AM

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Thanks for waiting! I might have an idea about this. Just need a short while to type it out below.

#wotom_code