silver roostBOT Dec 2, 2025, 10:28 PM

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button-20_identiy-verification-issues-events-and-state, 6 days ago, 35 messages

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fading nexus Dec 2, 2025, 10:30 PM

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Here's the error and the code snippet

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This is Expo React Native to be specific

mossy badge Dec 2, 2025, 10:32 PM

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Hi there,
let me take a look...

fading nexus Dec 2, 2025, 10:39 PM

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Okay

lapis comet Dec 2, 2025, 10:45 PM

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Hi 👋

I'm stepping in to offer some assistance. I'm looking at the stack trace for the error you referenced and I see this is coming from node_modules and some from Expo. Are you using our React Native SDK?

fading nexus Dec 2, 2025, 10:45 PM

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Yes

lapis comet Dec 2, 2025, 10:46 PM

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Okay and just so we're on the same page (literally), you are using this integration?

fading nexus Dec 2, 2025, 10:46 PM

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Yes exactly

lapis comet Dec 2, 2025, 10:47 PM

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Okay great. Now, can you provide your code as text and highlight the specific line where the error is thrown?

silver roostBOT Dec 2, 2025, 10:48 PM

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🧑‍💻 How to format code on Discord

silver roost · 2025-12-02T22:28:06.799Z

button-20_rn-identity-asset-missing | Stripe Developers | Page 1

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The variable foo contains the value bar.

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```javascript
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fading nexus Dec 2, 2025, 10:49 PM

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Okay

lapis comet Dec 2, 2025, 10:50 PM

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Ah wait, I think I see it. It's the Image.resolveAssetSource(logo),

fading nexus Dec 2, 2025, 10:50 PM

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Yes

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The logo location is also exactly as shown

lapis comet Dec 2, 2025, 10:52 PM

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You mean this?

import logo from './assets/{{YOUR_BRAND_LOGO}}.png';

fading nexus Dec 2, 2025, 10:53 PM

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Yes

lapis comet Dec 2, 2025, 10:53 PM

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Ah wait. yes it's at the top of the screenshot. Sorry, screenshots are code are awful and I hate looking at them but I see what you mean

fading nexus Dec 2, 2025, 10:53 PM

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Lol

lapis comet Dec 2, 2025, 10:54 PM

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And what version of the RN SDK are you using?

fading nexus Dec 2, 2025, 10:55 PM

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      "expo": "^54.0.25"

lapis comet Dec 2, 2025, 10:56 PM

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Sorry, Stripe React Native

fading nexus Dec 2, 2025, 10:56 PM

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    "@stripe/stripe-identity-react-native": "^0.4.1",
    "@stripe/stripe-react-native": "^0.57.0",

lapis comet Dec 2, 2025, 10:56 PM

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Thank you

fading nexus Dec 2, 2025, 10:56 PM

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You're welcome

lapis comet Dec 2, 2025, 11:04 PM

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Okay I don't see any specific call outs for this. I don't think this is a Stripe issue, since both the path to the logo and the function throwing the error are not from the Stripe SDK

fading nexus Dec 2, 2025, 11:05 PM

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But the docs shows the same location. It works on IOS but not on Android

lapis comet Dec 2, 2025, 11:06 PM

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The docs show import logo from './assets/{{YOUR_BRAND_LOGO}}.png'; but your code snippet has ../../../../../assets/icon.png

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But again, that is not code Stripe controls. This has to do with the React Native project not finding the image file

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The fact that it works in iOS and not Android suggests something is wonky with path resolution between the RN implementation of both. But, again, that code isn't something Stripe has control over.

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I notice in the stack trace you are using Expo (which makes sense because that's what RN does by default) but we've noticed Expo causing problems

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Mostly with Google Pay

fading nexus Dec 2, 2025, 11:10 PM

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Oh okay

lapis comet Dec 2, 2025, 11:16 PM

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Yeah, sorry. I wish I could be of more help here

fading nexus Dec 2, 2025, 11:17 PM

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But the code snippet is actually the brand logo equivalent to the docs

lapis comet Dec 2, 2025, 11:19 PM

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We are talking about a file path to a file that exists in your React Native project. It's not a part of Stripe functionality and the path in the docs has many less layers than yours does

fading nexus Dec 2, 2025, 11:20 PM

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So the location should be exactly the same?

lapis comet Dec 2, 2025, 11:22 PM

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I don't know what you mean. Same as what?

The path shown here:

// A square logo for your brand
import logo from './assets/{{YOUR_BRAND_LOGO}}.png'; // <- this is something unique to your project

is just a reference. You would not use this same path unless your actual brand logo image file was located at that exact location. All it means is that you should have a local asset that is your brand logo image. But actually where that lives and how you import it is up to you.

fading nexus Dec 2, 2025, 11:24 PM

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Oh okay but according to what you're saying then I've done exactly the same thing but the stripe SDK is throwing that error and not displaying the image on Android

lapis comet Dec 2, 2025, 11:25 PM

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Not the Stripe SDK, no

fading nexus Dec 2, 2025, 11:25 PM

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Secondly, I think the Stripe SDK requires that for a successful flow right?

lapis comet Dec 2, 2025, 11:25 PM

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Image.resolveAssetSource() <- this is throwing the error

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And that is core React Native

fading nexus Dec 2, 2025, 11:27 PM

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No please

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It's the stripe process actually

lapis comet Dec 2, 2025, 11:27 PM

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Unless, you do what I suggested earlier and try setting that to a value and see if the error is thrown earlier

e.g.

const bLogo = Image.resolveAssetSource(logo) // <- if this works, then it's Stripe. If it fails, it's React Native

fading nexus Dec 2, 2025, 11:28 PM

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Yeah that works

lapis comet Dec 2, 2025, 11:28 PM

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You said brandLogo: Image.resolveAssetSource(logo), was throwing the error

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In the code snippet here: https://docs.stripe.com/identity/verify-identity-documents?platform=react-native&type=new-integration#add-an-event-handler-to-the-verify-button

Stripe functionality isn't called until this line:

const { status, present, loading } = useStripeIdentity(fetchOptions);

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But there is no Stripe code in the call stack of the error

fading nexus Dec 2, 2025, 11:33 PM

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Yes the process is successful, opens up the consent screen, the error is thrown and the process also fails

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I'll send you a screenshot of it

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WhatsApp_Image_2025-11-18_at_20.25.43_485c1fb0.jpg

lapis comet Dec 2, 2025, 11:39 PM

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And the exact logs for this error are what you shared above?

fading nexus Dec 2, 2025, 11:40 PM

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Yes please

lapis comet Dec 2, 2025, 11:40 PM

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All this would mean to me is that the attempt to resolve the image location isn't made until the page is loaded

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That does not change anything about whether this is Stripe code or not

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I'm sorry to say

fading nexus Dec 2, 2025, 11:42 PM

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Oh okay

silver roostBOT Dec 2, 2025, 11:48 PM

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button-20_rn-identity-asset-missing

#button-20_rn-identity-asset-missing

🧑‍💻 How to format code on Discord

Inline code: wrap in single backticks (`)

Code blocks: wrap in three backticks (```)