#nicolas_api
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torpid pewter
👋 Hi there! Let me take a look
We've tried to update the subscription using the trial_end value, expecting the subscription end value to be extended, which works
If this works for you, then it seems you should be able to first mark the subscription as active, before extending the trial?
digital galleon
We didn't to do that, to respect the user's choice not to have to pay the subscription again.
Would this activation be visible for the end user in it's Stripe portal?
torpid pewter
I see. So I think you'd have to mark the subscription as active again, update the trial duration, and then mark the subscription as cancelling again
digital galleon
Getting back to my question, would this "trick" be visible to the user? Or can it be invisible to him?
torpid pewter
It wouldn't be visible, as you'd do those operations at the same time
But I just tested this now, and it seems possible to update a subscription that has been marked as cancelling
The request that you shared seems to refer to a Subscription that has been ended entirely, due to the testmode retention policy: https://support.stripe.com/questions/test-mode-subscription-data-retention
digital galleon
Ok, we see that information in the popin about the 90 days retention
Can you confirm that it's still normal for the API to return september 2026 as the end date ?
torpid pewter
Yeah, the current_period_end will reflect the billing cycle. But since the invoice has status: canceled (plus the canceled_at and ended_at timestamps), you know that the subscription has ended and cannot be recovered
You want to handle "the case of an existing customer, with a cancelled subscription that has not yet ended".
That means their subscription will either have status: trialing or status: active (but will have a canceled_at timestamp) — and in these cases you can update the trial_end
digital galleon
Thanks arran. We've learned a lot and can now move to implementation
torpid pewter
Sounds good!
digital galleon
Have a good day