#phernanz_webhooks
outer wagonBOT
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The event evt_1SZRORAPBfHnjwxg5wZFordw was delivered to your platform connect webhook endpoint we_1SSbp0EWWnCm2jogQoG7C56D
What is the issue you are facing ?
echo pivot
Thanks for providing that Endpoint ID (we_1SSbp0...). That is very strange because that endpoint does not exist in my Dashboard. It must be an old or deleted configuration.
I have attached a screenshot of my current Platform Webhooks settings. As you can see, the only active endpoint configured is we_1SZJNTE..., which points to my current n8n instance.
The issue: Stripe seems to be routing events to a non-existent/deleted endpoint (we_1SS...) instead of the one currently active and visible in my Dashboard (we_1SZ...).
Could you please help me understand why this routing is happening and how to force the events to the correct, active endpoint?
outer wagonBOT
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The platform Account is acct_1PxbwPEWWnCm2jog and the connect account is acct_1PxlfUAPBfHnjwxg
You are showing screenshots from the connected account I think
Can you share the webhook endpoint complete Id you are expecting the event to come in ?
echo pivot
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That webhook endpoint belongs to the account acct_1SMWDzEymNg9SU8W which is antoher account
The event generated belongs to the account acct_1PxlfUAPBfHnjwxg
echo pivot
"Here is the full information you requested to clarify the situation:
- The IDs involved:
Platform Account: acct_1PxbwPEWWnCm2jog (This is the parent platform).
Connected Account: acct_1PxlfUAPBfHnjwxg (This is where the payment happened).
Target Webhook ID: we_1SZJNtEymNg9SU8WOtSRgIvD (This is the one I configured in my Dashboard to receive the event).
- The Potential Mismatch (Investigation): I noticed something critical while gathering this info. When I view my Webhook we_1SZ... in the Dashboard, the URL in my browser shows I am logged into account acct_1SMWDzEymNg9SU8W.
My Hypothesis: It seems I might be configuring the webhook on the wrong Stripe Account (acct_1SMW...) instead of the actual Platform Account (acct_1Pxb...).
Could you confirm if acct_1SMWDzEymNg9SU8W is unrelated to the Connected Account acct_1Pxl...? If so, that explains why the event goes to we_1SS... (which likely exists on the real Platform account) and not to my new endpoint."
reef imp
hey there 👋 this makes sense
acct_1SMWDzEymNg9SU8W is a sandbox account, created for acct_1PxbwPEWWnCm2jog
so it is related to the platform, but it's separate in terms of Stripe Connect, so it's not related to acct_1PxlfUAPBfHnjwxg
to test this successfully, you should create the webhook endpoint in the platform account's test mode environment, instead of in the sandbox account
echo pivot
That explains everything perfectly! Thank you so much.
I assumed the Sandbox account would automatically inherit the traffic from the Connected Account, but now I see they are separate contexts. I was effectively waiting for the event in the "wrong house".
Action plan: I will switch to the main Platform Account (acct_1PxbwPEWWnCm2jog) and configure the n8n webhook endpoint there. That should definitely solve the issue.
Thanks a lot for your time and for spotting the Account ID mismatch—that was the key. I’ll report back here only if I run into any unexpected trouble, otherwise consider this solved.
Have a great day!