#theluckiestsoul_api

1 messages ¡ Page 1 of 1 (latest)

green topazBOT
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pure sky
rough smelt
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yes

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But I am unable to do because of the below?

The trial period must be 730 days (2 years) or less.

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I have a 2 years plan. I am unable to extend trial end date for 2 years plan

pure sky
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Hmm, so you want to give your customer a free trial for more than 2 years?

rough smelt
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yes

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this has been a blocker for us

pure sky
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A workaround will be applying a 100% coupon to the subscription for 24 months.

rough smelt
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could you expand on this?

pure sky
rough smelt
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It won't serve our purpose. We want to provide free days.

pure sky
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You mean you want the trial in a granularity of days?

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Ok, then you can consider to cancel the subscription after 2 years and create a new one with remaining trial period.

rough smelt
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we dont want to cancel susbcription as the user may go away

pure sky
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The subscription is managed internally by your applaction and your customer won't know when it's cancelled.

rough smelt
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their email is associated with the susbcription. they wlll get email.

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other than that, they can access stripe customer portal as well

pure sky