#vasilis-z_unexpected
wanton fogBOT
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tender jasper
hi there!
for this types of questions you should ask Stripe support directly: https://support.stripe.com/contact
storm wing
i opened a ticket but it says the respond could take 24 hours
and its black friday today, we have discounts on our website and it will ruin it if the stripe doesn't work
tender jasper
there may be options on the link I shared to directly talk to someone by chat or phone
but here on Discord we can't help with Dashboard questions
storm wing
it there any way i can communicate with someone directly instead of tickets? like email and have an immediate respond?
and also could you explain to me what the webtoffee application actually does? will the payments still being processed or its now broken? because of the uninstalling status
by webtoffee i mean the application in stripe's dashboard
tender jasper
it there any way i can communicate with someone directly instead of tickets? like email and have an immediate respond?
it should be possible using https://support.stripe.com/contact
and also could you explain to me what the webtoffee application actually does?
absolutely no idea, sorry. that's why you need to talk to Stripe support with help on this
you can find some information here: https://marketplace.stripe.com/apps/webtoffee
storm wing
with what issues can this discord server help? 🤔