#istcf_api
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wicked turtle
hey there! within Stripe Billing, the Plan (or Price in more current integration types) is the piece that controls the billing structure (i.e. how much the customer is charged, and at what interval)
the payment method is configured at either the Subscription level, or the Customer object level
so it's a case of collecting the new payment method, and then setting it on the Subscription or Customer via the API
https://docs.stripe.com/api/customers/update#update_customer-invoice_settings-default_payment_method
solar field
ok, so for the plan, the correct solution is to replace the old plan object with a new plan object with the new amount?
for the payment method, what's the way to change? does the subscription API supports updates for the customer object?
wicked turtle
it depends on whether you're saving the payment method at the customer level or at the subscription level
in your existing flow, how are you collecting and saving the customer's payment method?
solar field
customer level
wicked turtle
to change the amount, i'd recommend checking this guide: https://docs.stripe.com/billing/subscriptions/change-price
solar field
I'm creating a payment method for the card token and sending that to the backend and creating a customer object with that payment method.
wicked turtle
ok perfect! then to update the payment method, you'd create the token and send it to the backend in the same way, then you'd update the customer and set the new payment method in invoice_settings.default_payment_method
https://docs.stripe.com/api/customers/update#update_customer-invoice_settings-default_payment_method
solar field
got it. is it an option in the connected account stripe's dashboard as well? for our customer service?
the payment method change
wicked turtle
you mean to key in the customer's payment method details manually?
solar field
yea
sometimes the payment method fails and the customer is asking to change the method, like change his credit card.
wicked turtle
we generally recommend having the customer update their details via a UI (Stripe hosted, or hosted in your app/site), but yes it is possible to enter card details manually in the dashboard
https://support.stripe.com/questions/manually-entered-card-payments