#benjamin_api
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quiet adder
What is the code that your Stripe App runs that results in the error?
spice imp
Just simple requests, I can reproduce from postman as well
quiet adder
There must be a req_xxx returned in the response headers
spice imp
Actually not, shall i send you the full response?
quiet adder
Sure
spice imp
Server
nginx
Date
Thu, 27 Nov 2025 11:59:15 GMT
Content-Type
application/json
Content-Length
435
Connection
keep-alive
Access-Control-Allow-Credentials
true
Access-Control-Allow-Methods
GET, HEAD, PUT, PATCH, POST, DELETE
Access-Control-Allow-Origin
*
Access-Control-Expose-Headers
Request-Id, Stripe-Manage-Version, Stripe-Should-Retry, X-Stripe-External-Auth-Required, X-Stripe-Privileged-Session-Required
Access-Control-Max-Age
300
Cache-Control
no-cache, no-store
Content-Security-Policy
base-uri 'none'; default-src 'none'; form-action 'none'; frame-ancestors 'none'; img-src 'self'; script-src 'self' 'report-sample'; style-src 'self'; worker-src 'none'; upgrade-insecure-requests; report-uri https://q.stripe.com/csp-violation?q=Bwtqe4QMdqQvVA_vRjCKS3bmPUlhYE94zQtmfzAKxrvXoW1eMijVPUM1G6o7UTYPaONcbRqkiX7KtKGv
Stripe-Version
2025-11-17.clover
Vary
Origin
X-Stripe-Priority-Routing-Enabled
true
X-Stripe-Routing-Context-Priority-Tier
api-testmode
X-Wc
ABGHIJ
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
These are the headers
quiet adder
What's the ID of the account that initiates the request?
spice imp
acct_1NQOqQK7OY2vIdku
quiet adder
acct_1N1XyjCcSbby4pYW is not connected to acct_1NQOqQK7OY2vIdku
looks like it was disconnected a few weeks ago: 2025-11-02 17:52:41 UTC
spice imp
Until yesterday, the way of "re-"connecting it was to install the app in the account acct_1N1XyjCcSbby4pYW in testmode
And I did that today too, but this did not establish a connection it seems
quiet adder
yeah seems like that has not worked like you expected. the app install should facilitate the connection
spice imp
So how can we fix this?
quiet adder
can you try and re-install the app again? what steps are you actually following to test the app?
spice imp
Already did that today, but let me try that again
quiet adder
I'm assuming you've done all this? https://docs.stripe.com/stripe-apps/test-app
spice imp
Yes yes, this app is already live since a long time and I continously used in in testmode as well on a daily basis
😮 it works again
reinstall did the job
I swear to god this did not work 2hrs ago 😆
quiet adder
yeah just seen the connection pop up there
spice imp
Well then this case is closed, thanks a lot!