#txie_api

1 messages · Page 1 of 1 (latest)

vapid fractalBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1443090351270264934

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

#

⛔️ Stripe developers have stepped away for a short while

Please leave your questions here, and we’ll respond as soon as we're back! If you need help urgently, you can contact Stripe support for help.

silver trench
#

I don't quite understand why an increment change of 1 to this extra employee item would total be $7.02?

image.png
#

Shouldnt this be less than $2? since that's how much the quanity is?

vapid fractalBOT
leaden night
#

Hi! Looking into your query now. Give me a moment!

silver trench
#

Okay so I'm reading into this more it seems like the net proration for the whole subscription change for the seats.

So is their a way with that +1 employee = $2/mo full price i can charge them (remainingDays / totalDays) * $2 instead of that $22 if the quanity was 11.

leaden night
#

I would like to confirm the changes you are making. I see 3 prices. Are you updating price_1RwZ7XEANYXd3C5mzmK7FT8q and decreasing the quantity from 10 to 9?

silver trench
#

price_1RwZ7WEANYXd3C5mSMfZlMpK is the one im incrementing by 1 and "price_1RwZ7XEANYXd3C5mzmK7FT8q" is something else.

#

price_1RwZ7WEANYXd3C5mSMfZlMpK the one im wondering why the proration is $7.72 if i just increment the original 10 quanity by 2

leaden night
#

I am looking into this. Give me a moment.

silver trench
#

ok

leaden night
#

I am a little confused with what you mean by this: So is their a way with that +1 employee = $2/mo full price i can charge them (remainingDays / totalDays) * $2 instead of that $22 if the quanity was 11.

Are you expecting a proration for the increase in 1 employee?

silver trench
#

Yes

leaden night
#

Can you explain more about what you meant by that sentence?

silver trench
#

So like this first image is what the subscription is without the increase in the quantity of employees or that price
price_1RwZ7WEANYXd3C5mSMfZlMpK.

They already paid for those items.

Now if I increment that
price_1RwZ7WEANYXd3C5mSMfZlMpK aka employees by 1. Which is $2 per quanity.

It then says that the total for those changes during the active subscription to take place immediately will be $6.99 which is higher than that $2 per quanity.

image.png image.png
leaden night
#

The first request you provided (req_u92CloWw2dzHbG) has the breakdown like this:

  • -$0.70: Unused time on 5 × Extra Employee (with 80.0% off) after 26 Nov 2025
    ** This is prorated from 2025-11-26 to 2025-12-06
    ** There is also a discount applied from a coupon with 80% off
  • $7.72: Remaining time on 11 × Extra Employee after 26 Nov 2025
    ** This is prorated from 2025-11-26 to 2025-12-06
    ** This has no discount applied to it.

Due to above you have an amount of $7.02.

silver trench
#

Im confussed on where it's getting that discount from?

leaden night
silver trench
#

so how do i remove that?

leaden night
silver trench
#

Okay so is that part of the reason why that 1 increment to quantity charging me more?