#a_api

1 messages ยท Page 1 of 1 (latest)

leaden otterBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1442870266878492874

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

frank salmon
leaden otterBOT
drifting kettle
#

hi thank you for getting back to me. we tried to pass the eventually_due but it doesn't seem to be triggering all the requirements for us, i'll be sending an example request id in a second

drifting kettle
#

req_T62yQe1P6dahUI

#

i believe we're sending the right payload to create the onboarding url and it still doesn't trigger the SSN/ID verifications

west creek
#

Could you share the request ID (req_123) in the first screenshot?

drifting kettle
#

yes it's this one: req_T62yQe1P6dahUI

west creek
#

Thanks for sharing! From the integration perspective, it looks correct to me. It's likely that the onboarding requested for last 4 digit of SSN. After the initial verification, the system concluded that full SSN will be required.

leaden otterBOT
drifting kettle
#

is there a way for us to enfore the full ssn/id verification upfront?

slim helm
#

hi there, requirements vary greatly based on various factors (country of platform and connected account, capabilities requested, etc). I believe for your situation the last 4 are required up front and then an additional request is made for the full number if that can't be verified. however my team isn't super familiar on this subject, we specialize in integration questions and your integration looks correct. if you need further information I'd recommend reaching out to general Stripe support https://support.stripe.com/?contact=true