#martin-gaibisso_api
grand mossBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1442492289002897428
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
warped shard
👋 Hi there! Let me take a look
In this case it's not about just having the balance enabled, but not every cross-border money movement is always possible. For account debits, the platform and connected account must be in the same region: https://docs.stripe.com/connect/account-debits#requirements
rotund dagger
i see. what are my options then? transfer gbp instead of usd?
hm, but we do have connected accounts in Australia and the debits work fine 🤔
warped shard
I would contact Support, asking about this particular request, as they're better placed to help with this sort of question, and may be able to enable this movement for you
rotund dagger
ok, ty
warped shard
hm, but we do have connected accounts in Australia and the debits work fine 🤔
Do you have an example request ID?
rotund dagger
let me look for one
grand mossBOT