#diane_error
torpid waveBOT
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boreal yacht
Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings -> Business -> Account Details
obtuse parrot
For sandbox account ID - acct_1SOKgPADr3zAo1yX
Test mode shows different and cant apply branding on there and this is also the non sand box account ID - acct_1SOKgGAoc4guNGT4
@boreal yacht and i have added colors to both
boreal yacht
Ok, can you share with me a screenshot of the identity page?
obtuse parrot
boreal yacht
That's from the Dashboard, how about a screenshot from your react-native app?
jolly prairie
Hey! Taking over for my colleague. Let me catch up.
Can you share the Session verification Id ?
And what ReactNative SDK version are you using ?
jolly prairie
Thanks, checking...
obtuse parrot
Ok
jolly prairie
Every thing seems good on your side, let me try and reproduce this quickly please on my side
obtuse parrot
Ok let me know
jolly prairie
Sorry this is taking more time than expected, still trying to reproduce...
torpid waveBOT
obtuse parrot
Ok
Where can I see the source code for iOS? I want to confirm if that is getting the colors from the dashboard
jolly prairie
I'm using this example:
https://github.com/stripe/stripe-identity-react-native/tree/main/example
Well I managed to reproduce finally on both Android And Ios... it seems like the Accent Color isn't update in the mobile app according to the dashboard branding settings
This issue will require an in-depth investigation from our team in order to figure out the root cause. Can we ask that you write in to us via the DM you'll receive soon ?
torpid waveBOT
Hello @obtuse parrot, we have sent you a direct message, please check it at https://discord.com/channels/@me/1433874053839454346
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.