#askit_docs

1 messages · Page 1 of 1 (latest)

left capeBOT
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midnight forum
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Hi there, cross border transfers like this are only possible when the platform is in the US, I'm afraid

night solstice
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hi

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How can I pay creators located in the United States from my France-based Stripe platform?
This is a critical requirement for my business without this capability, my marketplace cannot operate.
Are there supported solutions for this scenario? What do you recommend?

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It doesn’t seem realistic that a global platform like Stripe would only allow payouts within Europe.
There must be a solution for paying US-based creators from a France-based platform.

midnight forum
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We're bound by regulations that means this is the case. I'm not aware of any workarounds

night solstice
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I think you might not have all the information. It’s impossible that Stripe can’t send payments internationally there must be a solution. Do you know where I can ask about this? Is there an email or a specific support channel I should contact?
Because in your explanation, it would mean that every European business using Stripe is unable to pay their suppliers abroad. That can’t be right. Are you saying Stripe is restricted only within Europe?

left capeBOT
night solstice
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@midnight forum 👉 Cross-border payoutsUS only
Transfer and pay out funds to other countries.
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Cross-border payouts enable you to pay sellers, freelancers, content creators, and service providers in their local currencies. You can transfer funds to connected accounts in other countries with your existing platform account and charge configuration.

Note
Stripe determines whether to enable cross-border payouts based on your platform profile. If they aren’t enabled and you want to use them, contact Stripe Support.

👉 contact Stripe Support. ? so i need the contact ?

lethal fiber
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Hi there, taking over for @midnight forum as they had to step away

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The specific feature of cross-border payouts is US-only unfortunately, as noted in the docs. Your best bet is as you mentioned, which is to contact support at https://support.stripe.com/?contact=true (it opens an AI agent, you ask it to open a support case) and someone with more regulatory knowledge can work with you (this channel is staffed by developers for integration support)