kaka_docs | Stripe Developers | Page 1

little wraithBOT Nov 21, 2025, 2:38 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1441256441854955703

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

#

stone mulch Nov 21, 2025, 2:39 AM

#

this email

#

frail otter Nov 21, 2025, 2:56 AM

#

Hey! Could you send me your account ID? It would look like (acct_xxx) for me to investigate further

little wraithBOT Nov 21, 2025, 3:02 AM

#

stone mulch Nov 21, 2025, 3:07 AM

#

where can I find it

spice hazel Nov 21, 2025, 3:08 AM

#

@stone mulch I'm taking over thist thread. You can find it from the Stripe Dashboard -> Settings -> Business -> Account Details

stone mulch Nov 21, 2025, 3:09 AM

#

acct_1S1jyxA8WYyzMszu

spice hazel Nov 21, 2025, 3:14 AM

#

Ok I've confirmed that you turned off email for successful payments. Did you turn off it recently?

#

Also can you share wih me the ID of the paymentIntent (i.e., pi_xxx)

stone mulch Nov 21, 2025, 3:20 AM

#

pi_3STKE4A8WYyzMszu0m3QYcOG

#

This switch was turned off before the customer received the email

spice hazel Nov 21, 2025, 3:37 AM

#

thanks, let me check on it, one sec

#

Ok, I found out why Stripe sent email. It's because your code specified receipt_email, so in live mode, Stripe would send out receipt emails regardless of your email settings. This behaivor is explained in API reference https://docs.stripe.com/api/payment_intents/create?api-version=2025-11-17.preview#create_payment_intent-receipt_email

Create a PaymentIntent | Stripe API Reference

stone mulch Nov 21, 2025, 3:58 AM

#

Thank you, I got it

#kaka_docs