#deathnfudge_unexpected

1 messages ¡ Page 1 of 1 (latest)

raven vaultBOT
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lime dome
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Hi there!

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Do you have an example Checkout Session that I can look at as an example?

undone summit
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Here's an event ID that was on the checkout.session.completed event. evt_1SVIFBG6SOg4bQjgyCtbe3Nv

lime dome
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Yes, cards were definitely enabled on this Checkout Session; you can look at payment_method_types in the Checkout Session on the event body

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These customers may have been logged into Link and may have been prompted for bank account info, but they would have also been able to add a card.

undone summit
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Ok. Thanks. I had a feeling that was the case and was leaning toward user error, but since we've had a few of these I wanted to make sure we weren't missing something. I'll let our accounting department know.

lime dome
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I might recommend playing around with this in test mode just so you can see what it looks like. If you sign up for a link account and then create a Checkout Session with either a Customer that uses the email you've used to sign up for link, or if you enter that email into the Checkout Session's UI, you should see the prompts

undone summit
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Good call. Thanks!