hassan-shahzad_code | Stripe Developers | Page 1

quartz eagleBOT Nov 20, 2025, 4:00 PM

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hassan-shahzad_code, 50 minutes ago, 19 messages

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covert trout Nov 20, 2025, 4:07 PM

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Hi 👋 we don't reopen closed threads. Please summarize what problem you're encountering at this point and we will go from there.

slate slate Nov 20, 2025, 4:08 PM

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problem is the for subscription the paymentintent is failing

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this is the backend code

📎 message.txt

covert trout Nov 20, 2025, 4:09 PM

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What Subscription, what Payment Intent?

slate slate Nov 20, 2025, 4:09 PM

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for this thing https://docs.stripe.com/terminal/features/saving-payment-details/save-after-payment?terminal-sdk-platform=server-driven

Save payment details after payment

Accept an in-person payment and save payment details to use later, when the customer is not present.

covert trout Nov 20, 2025, 4:10 PM

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Apologies for not being clear. Can you share the IDs of the related objects from your testing that you're referring to? You haven't given me much context on what problem you're running into, or what guidance would be beneficial in unblocking you.

slate slate Nov 20, 2025, 4:11 PM

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pi_3SVYMpJinHQ71v5x1Z8leFXu

covert trout Nov 20, 2025, 4:12 PM

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What failed there? I see a successful reqeust to create the intent, and a successful request to cancel it. Is this not what you're epecting, what are you trying to accomplish here?

slate slate Nov 20, 2025, 4:13 PM

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but i did not cancel it

covert trout Nov 20, 2025, 4:14 PM

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Looks like the cancel request came from a terminal integration.

slate slate Nov 20, 2025, 4:15 PM

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this is my code for terminal

📎 message.txt

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but it got cancel even before showing paymentIntent

covert trout Nov 20, 2025, 4:16 PM

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What debugging of your code have you done so far to see how/when that cancel helper gets called?

slate slate Nov 20, 2025, 4:16 PM

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immediaetly when i call processPayment function

covert trout Nov 20, 2025, 4:16 PM

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Then you need to fix your code to not do that

slate slate Nov 20, 2025, 4:17 PM

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yes, i would like to know what is swrong with it

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becasue for single payment it is working fine

covert trout Nov 20, 2025, 4:18 PM

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This is a one-time payment too

slate slate Nov 20, 2025, 4:18 PM

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but its paymentintent is created on backend in different way

covert trout Nov 20, 2025, 4:19 PM

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Okay?

slate slate Nov 20, 2025, 4:19 PM

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i would like to know what is missing or wrong in the backend code

covert trout Nov 20, 2025, 4:21 PM

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Nothing? The frontend code is what is calling your cancel helper, right? You need to debug your code to see why, we won't sit down and debug your code end-to-end for you, but we're happy to answer questions about our API/SDKs as you debug the integration you've built.

slate slate Nov 20, 2025, 4:22 PM

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ok i will debug it but please do not close this thread

covert trout Nov 20, 2025, 4:23 PM

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I will if it's idle, it's a cognitive load on our team members to leave a thread open forever. You can always open a new thread, and clearly summarize the current state of your problem and your question/ask, if this one gets closed before you fully resolve this.

slate slate Nov 20, 2025, 4:23 PM

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ok, thank you

edgy frost Nov 20, 2025, 4:29 PM

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hlo sir my stripe account mail was wrong can you update

quartz eagleBOT Nov 20, 2025, 4:30 PM

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@edgy frost looks like you're in the wrong place, this thread is for someone else's question.

If you have your own thread please chat there.
If you have a question or a followup to a closed thread use one of the buttons in https://discord.com/channels/841573134531821608/842637025524842496 to get help (we don't reopen closed threads).

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edgy frost Nov 20, 2025, 4:31 PM

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hello sir

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can u reply my message

covert trout Nov 20, 2025, 4:32 PM

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@edgy frost this is not your thread, please follow the instructions provided. Continuing to message in this thread will result in removal from the server.

edgy frost Nov 20, 2025, 4:33 PM

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in my stripe express email was wrong support team not responding

covert trout Nov 20, 2025, 4:33 PM

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@edgy frost please stop posting here, final warning. You need to be working with our Support team on this subject matter. As mentioned in our #📖rules that isn't something we can help with in this forum.

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