#m_checkout-portal
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molten shale
Can you share the API request ID of an example where the minimum is not being enforced?
storm girder
req_8mKgFa3zSlcPET
storm girder
yes
molten shale
I'm looking at the billing portal configuration associated with the request you shared and I can see it has a min_quantity of 6 set in subscription_update.products
Do you have a billing portal link you can share?
Looks like it's asking me to enter login credentials. No worries, I believe I'm able to replicate the issue. Can you confirm that the issue is you're seeing a minimum quantity of 1 instead of 6 when you select the subscription? However, the maximum quantity caps at 10?
storm girder
yes
molten shale
Ok, was the customer subscribed to the product already? I ask because, if you have multiple products and the customer is subscribed to another product, when they navigate to the billing portal the minimum quantity will be set for the products that you set it on.
storm girder
okay idk if this will be a detail too, say the pricing is 2.99 for premium + 6 seats as default. then increasing the quantity above 6 translates into extra seats. adding an additional seat will cost 0.99. so, anything > 6 = 2.99 + (0.99 * n)
idk if that'll work...
storm girder
Ok, was the customer subscribed to the product already? I ask because, if you ha...
yes, the customer was subscribed to the product and also, at checkout when they are buying, the quantity starts from 1 and not 6 either.
molten shale
Ok, that's why. This feature is specific to the billing portal and will not apply on active subscriptions.
Which is why you're not seeing the minimum quantity at checkout.
storm girder
eh 🙂 please any workaround (:
molten shale
Yes, you can make line item quantities adjustable during checkout [0].
[0] https://docs.corp.stripe.com/payments/checkout/adjustable-quantity
storm girder
TYSM!!!!!!!!
molten shale
No problem. We're happy to help!
lilac scaffoldBOT
pastel garnet
m_checkout-portal