#batz_3ds-auth-failure-setup

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karmic pollenBOT
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tired shell
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Hi ๐Ÿ‘‹

Unfortunately, without more detail, I cannot tell you anything about this error. If you have the ID for the setup intent where this occurred, I can dig into this further.

modern geyser
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1 moment

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req_StI4r6EBnfSUmN

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is this enough ?

tired shell
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I'm taking a look

modern geyser
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it looks like the setupintent had no issues and responded 200 OK

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but it failed from the 3d verification side

tired shell
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Yeah the creation isn't the problem

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It's what occurred during the confirmation. But I have enough detail here. The request had the Setup Intent ID in the response so I can go from there

modern geyser
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thanks

tired shell
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Okay, from what I can see, this was a simple failed authentication. The authentication server returned a failed response so we couldn't confirm the setup intent.

modern geyser
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So does that mean its likely lets say between the customers card and bank not our platform ?

tired shell
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Correct

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This error does not indicate anything is wrong with your platform's integration.

modern geyser
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Great thank you !

tired shell
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Sure thing, happy to shed what ๐Ÿ’ก I can ๐Ÿ™‚

modern geyser
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hahah its very good news since considering the first way i set it up using payment Intents first was not correct for our solution!

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so i had to go back and rewrite it all

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so my heart skipped a beat for a moment!

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Have a good day!