#xavib_webhooks
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nocturne tartan
Sorry but not sure I understand the issue you are facing honestly...
It seems there is an issue with some sort of thrid party software called "Zoho" ?
amber hazelBOT
nocturne tartan
This channel is for Stripe related questions and mostly for technical integration.
sick compass
Yep zoho is a third party, I just wanted to make sure nothing from stripe side changed recently regarding multibanco payments
My webhook works fine but some extra synch has been happening recently
I know it's a long shot just wanted to talk to both sides of the synch to make sure
opal osprey
hey there 👋 taking over from @nocturne tartan
this does sound like more of a Zoho issue, but could you explain in a little more detail what has changed? for example, if anything about the webhook data you're receiving directly from Stripe has changed, then we might be able to help figure out what's going on
sick compass
almost sure is a zoho issue for sure
Zoho didn't use to synch multibanco payments automatically like it does with the rest. It didn't capture them so with your help we configured a webhook to register them. That webhook still works and the data arrives correctly, just a new bulk synch has appeared every day registering the payments from the previous day
I will keep pestering them, thanks for your quick answer anyway
opal osprey
ah yes that makes sense
no worries! if you need anything from our side we're here
sick compass
Just to make sure, nothing changed on your side regarding multibanco payments right
opal osprey
Not that I'm aware of, or that has been documented in our changelog: https://docs.stripe.com/changelog?filter=multibanco&category=all
it's not impossible that some minor behaviour may have changed and not been documented (i.e. bug fixes, etc), but but it's unlikely that would impact the Zoho integration in the way you described
if you manage to get more info from Zoho's side indicating that what you described is related to any Stripe change, we can take a deeper look at some examples - the reason we can't really do that now is because there's nothing specific to investigate (i.e. Stripe's API doesn't directly control how Zoho's system aggregates payments)
sick compass
Ok thanks Glo, have a great day