#tea-hanks_best-practices
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To add more context since I accidentally press submit
We collect the payment details using setup intent and setting the usage to off_session. This works perfectly for all cards except the one mentioned above. In this case the user is asked for 3D secure authentication while setting up but also requires them to authenticate it when being charged later
I realise that there seems to be no out of the box solution here except for listening for webhooks and emailing user a link to the payment page where they can authorize this payment. I wanted to ask if there are any other ways to deal with this situation?
hey there! can you share the ID (pi_xxxx) for a payment this happened with?
hi! I'm taking over this thread. can you share the PaymentIntent ID as mentioned above?
Sure. Here you go pi_3SSeq4Fd6EDIZfQW10ek1m4l
I edited the payment intent id because I was testing and manually captured charge on the last id that I shared
having a look
here's what our doc says for the card you used:
This card requires authentication on all transactions, regardless of how the card is set up.
https://docs.stripe.com/testing#authentication-and-setup
so as expected, it always require 3DS.