#uzu_api
1 messages ยท Page 1 of 1 (latest)
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1437964739341979742
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Hi there ๐ please give me a moment to catch up
ok ok
thanks for waiting. Could you share with me where are you seeing the pending invoice items?
the request ID you shared is connected to this Customer: cus_Qwk1R6AkkDSZJB
I inspected this customer and there's no pending invoice items, which is verifiable from the Dashboard too. You can use this link to go to the Stripe Dashboard: https://dashboard.stripe.com/acct_1FsrEiFDzWEzE3i9/customers/cus_Qwk1R6AkkDSZJB
hi its an old case evt_1SJHj2FDzWEzE3i9RorFUaL4
this is the event id
can you check it with that id?
sure, i'm taking a look
evt_1SJHj2FDzWEzE3i9RorFUaL4 points to an invoice item in in_1SJHj1FDzWEzE3i9s0QHwN6Y โ you are referring to the prorated line that amounts to -146,474.87 COP right?
Is the question here why is there -146,474.87 COP line item on this invoice: in_1SJHj1FDzWEzE3i9s0QHwN6Y?
oh im sorry i saw the problem, we can close this thread. ๐ข i was looking to a wrong event and request