#colum_api
late warrenBOT
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solemn geyser
👋 Do you have a id of the Payment Method Configuration where you disabled link? when testing?
solemn geyser
The reason Checkout doesn't have to do this is it collects email in advance where the Payment Element does not.
Unfortunatley this isn't a configurable behavior for the Payment Element
If you collect email/phone in advance however, you should be able to use the pre-fill tool
https://docs.stripe.com/payments/link/payment-element-link#enable-the-prefill-tool
to prevent the Customer from having to enter those details in a second time
hasty hinge
If you collect email/phone in advance however, you should be able to use the pre...
I do collect email and it's populated, but I don't really want this form to pop up at all. I'd like customers to be able to pay with Link but they should be able to check a box to save their details for future payments.
The UX is quite jarring as it's not an accordion that opens, it comes out of nowhere and shifts the submit button down the page, sometimes out of view, even though customers who don't want to sign up for Link are trying to click submit at that point. It's also very unclear as there's no checkbox.
If I populate the Link form, do customers have to delete those three new form field values before submitting the payment form to avoid creating a Link account?
When I toggle "Opt-in customers to save their information with Link for faster checkout by default" off it still pops up. There's never a checkbox to voluntarily activate it.
solemn geyser
When I toggle "Opt-in customers to save their information with Link for faster checkout by default" off it still pops up. There's never a checkbox to voluntarily activate it.
Are you making sure you are toggling this for the correct mode? This setting is independent in Live and Test mode. So if you toggle it off for live mode but are testing in test mode it won't appear to do anything
I just toggled it off and can confirm the fields that automatically pop up upon completeting the card details will not so long as this is toggled off.
The user can then opt to sign in /create an account with link in the section above the card details.
hasty hinge
Yes, I haven't touched live mode yet. Okay thanks for checking, I'll try toggling that option again. Maybe I didn't wait long enough last time. Will get back to you if it doesn't work.
late warrenBOT
solemn geyser
As far as using a Checkbox to save link details, I suspect this is because the option to save a Payment Method for redisplay to the Customer object (with out using link) collects consent with a checkbox, so having two checkboxes side by side with similar langauge of saving Payment details might be confusing.
If this is the feature you are hoping to enable