maran-daniel_unexpected | Stripe Developers | Page 1

muted groveBOT Nov 4, 2025, 5:22 PM

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maran-daniel_unexpected, 41 minutes ago, 3 messages

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rapid estuary Nov 4, 2025, 5:24 PM

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This is about the same query I have raised previously

loud mulch Nov 4, 2025, 5:24 PM

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Hello

rapid estuary Nov 4, 2025, 5:24 PM

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hello hi

loud mulch Nov 4, 2025, 5:24 PM

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You are marking Invoices as paid out of band, correct?

rapid estuary Nov 4, 2025, 5:26 PM

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yeah we have an integration between Stripe and Zoho CRM , from Saturday we could see in our system some Customers after making successful card payments another duplicate payment is created automatically marked as "Paid out of band" in its payment method

loud mulch Nov 4, 2025, 5:26 PM

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Hmm can you share an example?

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This shouldn't be happening if there was a card payment... only if you are making the Invoice as paid (without it being paid in Stripe).

rapid estuary Nov 4, 2025, 5:27 PM

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I can share an example from our Sandbox System first

loud mulch Nov 4, 2025, 5:27 PM

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Perfect

rapid estuary Nov 4, 2025, 5:27 PM

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req_MWyQGgBWNWvppp

loud mulch Nov 4, 2025, 5:27 PM

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Thanks looking

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Oh

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You did mark that Invoice as paid_out_of_band

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So that is expected... this is related to Payment Records as explained here: https://docs.stripe.com/payments/payment-records

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This is a relatively new feature, but was added to have accurate tracking of transactions.

rapid estuary Nov 4, 2025, 5:28 PM

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oh New Feature ?

loud mulch Nov 4, 2025, 5:29 PM

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Yes it is relatively new.

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Has it been breaking something for you?

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Or just confusing to see it?

rapid estuary Nov 4, 2025, 5:30 PM

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loud mulch Has it been breaking something for you?

not breaking our automation, Our Client is concerned to know its impact

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so that as a developer I should make any adjustments to the webhook script to prevent this

loud mulch Nov 4, 2025, 5:31 PM

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Gotcha, yeah no impact. The intention is to just have better record tracking and reconciliation so now there is a payment record within transactions that represents when a payment was paid out of band.

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You shouldn't really need to change anything on your end overall unless you want to.

rapid estuary Nov 4, 2025, 5:32 PM

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this occurrences happening instantly when a successful card payment occura

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occurs*

loud mulch Nov 4, 2025, 5:32 PM

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It occurs because you passed paid_out_of_band: "true",

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So I'm not sure what you mean by "when a successful card payment occurs"

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Are you taking a payment separate from the Invoice and then just adding the Invoice for tracking purposes or something?

rapid estuary Nov 4, 2025, 5:33 PM

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so I doubt if that is ideal to check our scripting whether we forcing an invoice paid before the payment record acknowledges

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here is an example from Live

loud mulch Nov 4, 2025, 5:34 PM

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Sorry I'm not following. Can you talk me through your flow right now and where this Payment Record is causing confusion/issue?

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Okay so it looks like you are creating/confirming a PaymentIntent and then when that is successfully paid you create an Invoice and mark it as "paid out of band", correct?

rapid estuary Nov 4, 2025, 5:35 PM

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yeah

loud mulch Nov 4, 2025, 5:37 PM

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Okay gotcha. Is there a reason you aren't just creating an Invoice and using the underlying PaymentIntent for the payment? Why are you creating a PaymentIntent directly here?

rapid estuary Nov 4, 2025, 5:39 PM

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We had a Stripe Elements flow first now we moved to Stripe CHeckout flow , and as you said Payment Intent Creation webhook is still running , are you suggesting me it is unnecessary ?

loud mulch Nov 4, 2025, 5:40 PM

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Yep, with Stripe Checkout you can use invoice_creation: https://docs.stripe.com/api/checkout/sessions/create?api-version=2025-10-29.preview&rds=1#create_checkout_session-invoice_creation

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Maybe your integration was built before that parameter/feature was added.

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But if you are using Stripe Checkout then you can use that parameter to have an Invoice created after the Checkout Session is completed.

rapid estuary Nov 4, 2025, 5:41 PM

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got it

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perfect thank you so much for your kind explanation

loud mulch Nov 4, 2025, 5:42 PM

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Sure thing!

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Test it out and let me know if it doesn't fix things here

rapid estuary Nov 4, 2025, 5:43 PM

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sure , much appreciated

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I would let you know tomorrow

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Thank you !'

#maran-daniel_unexpected