#charlie-fanbase_best-practices
polar nimbusBOT
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quaint ember
Hey
drifting bane
Hi there, looking into this now
quaint ember
thanks
drifting bane
You should be able to view the connected account on your Dashboard, in there there is a tab for Payment Methods
quaint ember
Yip sorry I mean via the API
Its getting the data from that screen via API is what I am struggling to find
drifting bane
Got it, looking into this!
You should be able to use the List payment method configurations and specify the Connect application with the application parameter
https://docs.stripe.com/api/payment_method_configurations/list#list_payment_method_configurations-application
quaint ember
Ok that is what we have been doing but it started returning false for some our produciton accounts
Do they all need to have payment methods configured properly?
I was unable to see the data being returned, but the code we had written to parse the info used to return true, now returns false
drifting bane
Interesting. Can you share the request ID?
Also, can you check on the Dashboard to see if there's anything out of the ordinary in that view?
quaint ember
sorry that links for the wrong account, 2mins
Not sure what is going on but all the accounts I'm checking have Klarna set to disabled under payment methods, despite having processed klarna payments in the past
Would that have been changed anytime in last few omnths?
drifting bane
Not that I know of off the top of my head, but I'll take a look. Just for clarification, you checked this by looking at the Dashboard?
drifting bane
Also, do you have an example of a past request that processed a Klarna payment?
quaint ember
Wouldn't be able to find one unfortuately, we don't record which orders are Klarna, just that they're Stripe
I think its to do with the 'Inherits from parent account' flag. It seems to be on for all of our connected accounts, and was maybe overwriting the setting?
drifting bane
It's possible. That would imply that the parent account disabled Klarna at some point between then and now. Is this something that you're aware of happening?