#teddy9110_api

1 messages · Page 1 of 1 (latest)

iron wolfBOT
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mental ocean
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Hi there, do you have a sample invoice ID? in_123

tidal arch
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Heya, sure its : in_1SPMDKJRybombsJJiNjxFdy6

mental ocean
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At what point are they adding in the business name?

tidal arch
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we update the customer at an earlier step in the process, usually way before an invoice is able to be generated from our end

mental ocean
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And no business name is showing, or an old one?

tidal arch
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No buisness name shows on either address list in the invoice

mental ocean
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Is it as seen in the dashboard, or downloaded PDF?

tidal arch
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The downloaded PDF

mental ocean
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Looks like the invoice isn't paid yet. We'd pull the billing address, with the business name, from the payment method used when paying. So it would be expected that it doesn't show up in this case

tidal arch
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Is there a way we can include this into the generated PDF? As we have buisnisses that use our services that then use these invoices for their accounting & tax.

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Even on our generated PDF recipts once the invoice is paid there is still no buisness name included in the address field

mental ocean
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Actually, took a look at the generated invoice, and I see that it's including the name of the customer, which is what we'd expect. I don't think the business_name is used on manually created invoices like this

tidal arch
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So is there a way for us to get it to include business_name if it exists?

mental ocean
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Yup, per the above, unsetting the name on the Customer object should do it

tidal arch
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ok, that seems less than ideal, but thanks for your help. I'll give it a go

iron wolfBOT
tidal arch
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So giving that a go with cus_TKzPxLDu8Zibq
i removed the name & updated the buisness name, however on a test invoice generated after that update completed still shows no buisness name on the invoice. The customer name is still included in the shipping address on the user update

dense garnet
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Hi, taking over as my teammate needs to step away. Let me catch up.

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It looks like your question is around invoices showing the undesired name. Please write in to our support team as they will be able to better assist:  https://support.stripe.com/contact