diane_best-practices | Stripe Developers | Page 1

zenith iglooBOT Oct 31, 2025, 3:11 PM

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carmine kernel Oct 31, 2025, 3:13 PM

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• What’s the recommended cooldown or delay between allowing users to create new sessions — e.g., to avoid 5–6 rapid session creations?
• When a session ends with requires_input or error, what’s the expected pattern — should I let the user restart the flow, or show the error to them and they stay unverified? also all error states are user_input_required yeah? theres no verification failed state?
• Is there a way to manually review or update a session’s status (approve/reject) from the Stripe Dashboard for testing or edge cases?

gritty crescent Oct 31, 2025, 3:15 PM

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Hi, that should be only accessed using your secret API key: https://docs.stripe.com/identity/handle-verification-outcomes. The recommendation is that you listen to events: https://docs.stripe.com/identity/handle-verification-outcomes#handle-verificationsession-verified-status-change and handle the changed that way

carmine kernel Oct 31, 2025, 3:16 PM

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Understood, but only my backend can listen correct? From the client side, Apart from presenting sheet, rest of the things ill talk to my backend about?

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also What’s the recommended cooldown or delay between allowing users to create new sessions — e.g., to avoid 5–6 rapid session creations?

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also all error states are user_input_required yeah? theres no verification failed state

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And i cant listen to these events from the react native SDK correct?

gritty crescent Oct 31, 2025, 3:22 PM

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Yes, that is correct.

Can you say more about 'also What’s the recommended cooldown or delay between allowing users to create new sessions — e.g., to avoid 5–6 rapid session creations?' If you created the session and collected the data, why would you want this again?

also all error states are user_input_required yeah? theres no verification failed state

You can look at the error codes here: https://docs.stripe.com/identity/handle-verification-outcomes#event-error-codes

And i cant listen to these events from the react native SDK correct?

No, that comes from your server side: https://docs.stripe.com/identity/handle-verification-outcomes#create-webhook

carmine kernel Oct 31, 2025, 3:30 PM

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In case user cancels it and restarts it multiple times/we let them restart due to say document expired and how to essentially make sure user has only valid sesion at a time? is that provided by Stripe out of the box or something we have to handle?

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and My backend does NOT need to store the session details yeah? It can say create a session for me and later use webhooks to update appropriate tables and not keep the session details?

gritty crescent Oct 31, 2025, 3:41 PM

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Yes, you can listen to events and can choose to store that data on your end.

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What does 'and how to essentially make sure user has only valid sesion at a time' mean exactly? Sorry, I read this a few times but I do not fully follow

carmine kernel Oct 31, 2025, 3:45 PM

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Let’s say user creates a session and cancels it by closing the sheet, and restarts it, we should make sure the previous one is cancelled, and I think stripe handles it with web hooks. But if the user does it multiple times how to handle that? Does the API have a too many requests handler or should that be on my backend?

zenith iglooBOT Oct 31, 2025, 3:46 PM

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carmine kernel Oct 31, 2025, 3:47 PM

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Also I wasn’t able to run the example project

gritty crescent Oct 31, 2025, 3:47 PM

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what do you need handle about it? Each session will send events on the outcome right?

carmine kernel Oct 31, 2025, 3:49 PM

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So essentially what you’re saying is user can create any number of sessions and we store the details of the latest web hooks updates?

gritty crescent Oct 31, 2025, 3:49 PM

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Yes. I highly reccomend that you test this on your end using your Sandbox/ test API key

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We'll be here if you have any follow-up questions/ run into issues after it

carmine kernel Oct 31, 2025, 3:51 PM

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I wasn’t able to run the app

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Example one

upbeat dew Oct 31, 2025, 3:52 PM

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👋 shift change, I'll be taking over the thread 🙂 just reading through.

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Do you have a link to the example you were testing?

carmine kernel Oct 31, 2025, 4:00 PM

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https://github.com/stripe/stripe-identity-react-native

upbeat dew Oct 31, 2025, 4:03 PM

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are you testing ios or android?

carmine kernel Oct 31, 2025, 4:04 PM

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ios

upbeat dew Oct 31, 2025, 4:06 PM

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what is the error you are encountering when you try to run the app?

carmine kernel Oct 31, 2025, 4:10 PM

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will share the errors, one second. I think some of them i solved were it required the ios-deploy package and

Could not find a declaration file for module 'react/jsx-runtime'. '/Users/l-/Downloads/stripe-identity-react-native-main/example/node_modules/react/jsx-runtime.js' implicitly has an 'any' type.
Try npm i --save-dev @types/react if it exists or add a new declaration (.d.ts) file containing `declare module 'react/jsx-runtime';

currently facing this

heres the package.json

{
"name": "stripe-identity-react-native-example",
"description": "Example app for stripe-identity-react-native",
"version": "0.0.1",
"private": true,
"scripts": {
"android": "react-native run-android",
"ios": "react-native run-ios",
"start": "react-native start",
"postinstall": "bash scripts/postinstall.sh"
},
"dependencies": {
"@react-navigation/native": "^6.0.10",
"@react-navigation/native-stack": "^6.6.1",
"@stripe/stripe-identity-react-native": "^0.4.0",
"react": "18.2.0",
"react-native": "0.73.9",
"react-native-dropdown-select-list": "^2.0.4",
"react-native-radio-buttons-group": "^3.0.2",
"react-native-safe-area-context": "4.8.2",
"react-native-screens": "3.29.0"
},
"devDependencies": {
"@babel/core": "^7.20.0",
"@babel/preset-env": "^7.20.0",
"@babel/runtime": "^7.20.0",
"@react-native/babel-preset": "0.73.21",
"@react-native/metro-config": "0.73.5",
"@types/jest": "^27.4.1",
"babel-plugin-module-resolver": "^4.0.0",
"detox": "^19.5.7",
"jest": "^29.2.1",
"metro-react-native-babel-preset": "0.76.8"
}
}

IdentityVerificationSheetOptions,
Cannot find module '@stripe/stripe-identity-react-native' or its corresponding type declarations.ts(2307)

Theres multiple of these error unfortunately.

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and also this one.

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Looks like the example handles installs with the Podfile where as it doesnt install the actual react native SDK and when i try to add it, theres a conflict

upbeat dew Oct 31, 2025, 4:17 PM

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spinning up a copy of the example now to test.

carmine kernel Oct 31, 2025, 4:43 PM

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Ok, let me know

bold hawk Oct 31, 2025, 4:50 PM

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really sorry for the delay here, we have someone more familiar with RN looking into it

frank flame Oct 31, 2025, 4:55 PM

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Hello 👋
Can you share the exact commands you've run after cloning the example?

carmine kernel Oct 31, 2025, 4:58 PM

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cd example
Yarn
cd iOS && pod install && pod update Stripe Identity
cd ..
yarn iOS

frank flame Oct 31, 2025, 5:01 PM

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Are pod install and pod update commands completing successfully?

carmine kernel Oct 31, 2025, 5:03 PM

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yes

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the app runs but this is what i see.

in the Identity.tsx file

Screenshot_2025-10-31_at_10.35.47_PM.png

Screenshot_2025-10-31_at_10.36.29_PM.png

frank flame Oct 31, 2025, 5:11 PM

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I see.. I'm trying to check if I can reproduce.. It's possible the example app is incorrectly importing/linking the SDK

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and you get that error as soon as the app runs right?

carmine kernel Oct 31, 2025, 5:16 PM

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yes

frank flame Oct 31, 2025, 5:18 PM

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Can you try adding an explicit @stripe/stripe-identity-react-native dependency in your package.json ?

"dependencies": {
  "@stripe/stripe-identity-react-native": "0.4.0",
  ...
}

and run yarn & cd ios && pod update ?

carmine kernel Oct 31, 2025, 5:19 PM

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Already done, theres a conflict if i do that in Podfile and package.json

frank flame Oct 31, 2025, 5:20 PM

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gotcha.. hmm

carmine kernel Oct 31, 2025, 5:20 PM

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heres the error:

[!] There are multiple dependencies with different sources for stripe-identity-react-native in Podfile:

stripe-identity-react-native (from ../node_modules/@stripe/stripe-identity-react-native)
stripe-identity-react-native (from ../..)

frank flame Oct 31, 2025, 5:22 PM

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You can comment out line 33 in the Podflie

zenith iglooBOT Oct 31, 2025, 5:23 PM

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frank flame Oct 31, 2025, 5:32 PM

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lmk if that fixes it

carmine kernel Oct 31, 2025, 5:36 PM

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nope 🙁

frank flame Oct 31, 2025, 5:36 PM

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what error do you see?

carmine kernel Oct 31, 2025, 5:38 PM

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error: Error: Unable to resolve module @babel/runtime/helpers/interopRequireDefault from /Users/_/Downloads/stripe-identity-react-native-main/src/functions.ts: @babel/runtime/helpers/interopRequireDefault could not be found within the project.

1 | import StripeIdentityReactNative from './StripeIdentitySdk';
| ^
2 | import type {
3 | IdentityVerificationSheetOptions,
4 | IdentityVerificationSheetResult,
at ModuleResolver.resolveDependency (/Users/lokeswari/Downloads/stripe-identity-react-native-main/example/node_modules/metro/src/node-haste/DependencyGraph/ModuleResolution.js:139:15)
at DependencyGraph.resolveDependency (/Users/lokeswari/Downloads/stripe-identity-react-native-main/example/node_modules/metro/src/node-haste/DependencyGraph.js:232:43)
at /Users/lokeswari/Downloads/stripe-identity-react-native-main/example/node_modules/metro/src/lib/transformHelpers.js:156:21
at resolveDependencies (/Users/lokeswari/Downloads/stripe-identity-react-native-main/example/node_modules/metro/src/DeltaBundler/buildSubgraph.js:42:25)
at visit (/Users/lokeswari/Downloads/stripe-identity-react-native-main/example/node_modules/metro/src/DeltaBundler/buildSubgraph.js:83:30)
at async Promise.all (index 0)
at async visit (/Users/lokeswari/Downloads/stripe-identity-react-native-main/example/node_modules/metro/src/DeltaBundler/buildSubgraph.js:92:5)

frank flame Oct 31, 2025, 5:43 PM

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Hmm sorry I'm trying but I am having trouble with my dev environment.. I can't even get the app to run..
I'm going to have to convert this into a support case

zenith iglooBOT Oct 31, 2025, 5:43 PM

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Hello @carmine kernel, we tried to send you a direct message, but couldn't

🔗 We would like to send you a message that has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
Please enable direct messages from members of this Discord server (please see the instructions here) and let us know so we can try again!

frank flame Oct 31, 2025, 5:43 PM

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Can you check if you've received a DM with a link to open a support case?

carmine kernel Oct 31, 2025, 5:45 PM

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enabled direct DMs, can you resend now?

zenith iglooBOT Oct 31, 2025, 5:45 PM

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Hello @carmine kernel, we have sent you a direct message, please check it at https://discord.com/channels/@me/1433874053839454346

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

frank flame Oct 31, 2025, 5:46 PM

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Check now?

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Ah looks like there was a simple fix..

I cloned the repo again: https://github.com/stripe/stripe-identity-react-native/tree/main
cd example/ & deleted node_modules folder
run yarn again in the (/example dir)
run cd ios && pod install --repo-update
then yarn run ios did the trick

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I was able to launch the app without that error

#diane_best-practices

Hello @carmine kernel, we tried to send you a direct message, but couldn't

Hello @carmine kernel, we have sent you a direct message, please check it at https://discord.com/channels/@me/1433874053839454346