#meisei81_api
desert elkBOT
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- meisei81_api, 1 hour ago, 14 messages
dense terrace
Hi our customer service said that the customer can see the Klarna when open the Stripe payment link while it does not appear in the stripe checkout page which is created by our API?
novel cypress
hey there 👋 taking a look at the example you've shared
dense terrace
By the way, we don't specify any payment method types when creating a checkout session. Do we need to change this paramters?
novel cypress
the reason that Klarna didn't show up for that Checkout Session is because the buyer's location was Luxembourg
dense terrace
Not the same customer
novel cypress
when you don't specify payment method types, Stripe determines them automatically based on your settings, and the customer location
dense terrace
Which settings?
dense terrace
the reason that Klarna didn't show up for that Checkout Session is because the b...
the customer in the checkout session which I gave is not same to the customer service provided.
The customer who is provided by the customer service is in Italy.
And the customer service that the customer can see the Klarna by clicking a stripe payment link
I want to know what's the difference to cause this issue?
You know, same customer in same location. The klarna appears after clicking the stripe payment link, while not appear in the stripe checkout page.
novel cypress
sorry, I'm not sure I fully understand
do you mean that the example above is not related to the Italy-based customer who cannot see Klarna?